# Setup Plex Home managed account can't access to server **URL:** \ **Category:** Plex Media Server\ **Tags:** managed-accounts, plex-home, server-windows, granting-access\ **Created:** [September 26, 2025, 12:42pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792 "2025-09-26T12:42:47Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![The\_Pisi](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@The\_Pisi](https://forums.plex.tv/u/The_Pisi)\ **Post date:** [September 26, 2025, 12:42pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/1 "2025-09-26T12:42:48Z")
Hi everyone, I have configured a managed account and I have granted to this account with all the libraries of my server. ![Grant](https://global.discourse-cdn.com/plex/original/4X/0/9/3/0939e976ad9973ffdb4ebb0bf40a6b1f8b0eb0aa.png) The user seems configured correctly infact in the user Library section says that he has access to all the libraries ![user](https://global.discourse-cdn.com/plex/original/4X/e/f/6/ef63be31e4a266a7ff021bd3426c81a8495b7c5f.png) When i switch to this new account for pinning the libraries i got this messagge: ![unauthroized](https://global.discourse-cdn.com/plex/original/4X/6/a/5/6a50f9df17c892df1124f6d3f314db33d82a4b67.png) I can’t figure out the problem. The only one thing that I saw is this section of the user called Media that says > You haven’t granted access to anything yet. ![user_media](https://global.discourse-cdn.com/plex/original/4X/5/7/8/57844258d754ac3e9705540aff9f423a8f89ea74.png) Even if I have granted that whole library, why in the media section says otherwise? There is another configuration to do? Thanks ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 26, 2025, 2:37pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/2 "2025-09-26T14:37:49Z")
Stop and restart your server using its task tray icon. Then let it sit running for a while, then “Switch User” back and forth again. ---
**Author:** ![MovieFan](https://avatars.discourse-cdn.com/v4/letter/m/779978/32.png) [@MovieFan](https://forums.plex.tv/u/MovieFan)\ **Post date:** [September 27, 2025, 7:19pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/3 "2025-09-27T19:19:42Z")
Also check the restrictions tab incase there is something there blocking access. ---
**Author:** ![cldparisi](https://avatars.discourse-cdn.com/v4/letter/c/ed655f/32.png) [@cldparisi](https://forums.plex.tv/u/cldparisi)\ **Post date:** [September 30, 2025, 7:50pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/4 "2025-09-30T19:50:46Z")
I have the same problem. I’ve already tried: - removing library permissions, saving, and then restoring them (same problem) - creating a new user (same problem) - restarting the server 3 times Nothing has solved the problem, I have no more ideas. My version is 1.41.7.9823 ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [September 30, 2025, 7:52pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/5 "2025-09-30T19:52:15Z")
> [@cldparisi](#): > > My version is 1.41.7.9823 > [@Plex Media Server - Security Update](https://forums.plex.tv/t/plex-media-server-security-update/928341/3): > > As a follow-up to the original report and in an abundance of caution due to a population of servers still on an affected Plex Media Server version (versions 1.41.7.x to 1.42.0.x), we have made adjustments for access to affected servers. Specifically, other users to which the server owner has granted access to the server will not be able to connect to it while the server is running an affected version. Once the server is updated to a fixed version, other users will be able to access again. Server… ---
**Author:** ![The\_Pisi](https://avatars.discourse-cdn.com/v4/letter/t/aca169/32.png) [@The\_Pisi](https://forums.plex.tv/u/The_Pisi)\ **Post date:** [September 30, 2025, 8:03pm UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/6 "2025-09-30T20:03:29Z")
Hi, after updating the Plex Media Server the bug got fixed. Thank you ---
**Author:** ![pommesmatte](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@pommesmatte](https://forums.plex.tv/u/pommesmatte)\ **Post date:** [October 1, 2025, 6:00am UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/7 "2025-10-01T06:00:45Z")
It was not a bug. However the communication about that security measure and the urgent need to update your PMS was not well communicated by Plex apparently. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 30, 2025, 6:01am UTC](https://forums.plex.tv/t/setup-plex-home-managed-account-cant-access-to-server/931792/8 "2025-12-30T06:01:17Z")
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