# Sever access **URL:** \ **Category:** General Discussions\ **Created:** [January 18, 2020, 4:59am UTC](https://forums.plex.tv/t/sever-access/528737 "2020-01-18T04:59:00Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![JasonNalley](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jasonnalley/32/24210_2.png) [@JasonNalley](https://forums.plex.tv/u/JasonNalley)\ **Post date:** [January 18, 2020, 5:36am UTC](https://forums.plex.tv/t/sever-access/528737/2 "2020-01-18T05:36:09Z")
> [@jabersold](#): > > purchased plex pass and now I cant access the sever!!! Which server? Your own? Did you have access prior to purchasing the plex pass? I’m afraid we’re going to need more details. Please see here: > [@How to get Help in the Forums](https://forums.plex.tv/t/how-to-get-help-in-the-forums/273956): > > Community members who are trying to help, generally gravitate and hang out in the forum sections in which they are most knowledgeable. The best way to get the appropriate help is to find the most closely related section for the issue you are having. For instance, if you’re having trouble installing Plex Media Server on a Windows computer, then the “Windows” forum in the Plex Media Server area would be the most appropriate place to post. If you don’t know the most appropriate forum for your issu… --- _[View the full topic](https://forums.plex.tv/t/sever-access/528737)._