# Sharing a Library with a friend

**URL:** <https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782>\
**Category:** Plex Media Server\
**Tags:** granting-access\
**Created:** [May 14, 2021, 3:31pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782 "2021-05-14T15:31:36Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 3:31pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/1 "2021-05-14T15:31:36Z")

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Server Version#: 1.22.3.4523  
Player Version#: 4.54.5  
  
In my PLEX Settings, “Users & Sharing” I see that i share a library with a family member. This family member sees also in the settings the shared library, but does not appear on the menu and cannot access it. What am I doing wrong?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [May 14, 2021, 3:34pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/2 "2021-05-14T15:34:31Z")

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Let them check the `More` entry of their main navigation. All libraries will only be visible there until you’ve pinned them.

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 3:54pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/3 "2021-05-14T15:54:08Z")

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Unfortunately the library shared is not appearing on their dashboard and not possible to pin.

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 3:55pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/4 "2021-05-14T15:55:44Z")

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Plex is showing that the server is unreachable but when i connect with my user credentials it is reachable on the same PC.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [May 14, 2021, 4:38pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/5 "2021-05-14T16:38:33Z")

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Is your remote access enabled?

 ![InkedScreenshot (16)_LI](https://global.discourse-cdn.com/plex/original/3X/4/b/4b510e695b8c704a622e857a3b3ebbb0dc8c1c7b.jpeg)

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 4:59pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/6 "2021-05-14T16:59:33Z")

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yes, the remote access of the server where the library is shared is fully accessible.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [May 14, 2021, 5:14pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/7 "2021-05-14T17:14:46Z")

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Have you verified that with another device outside your network? Can you watch Plex on your phone from another location besides the computer you’re using at home?

If not, check to make sure the port you’re using for Plex is actually open.

[https://www.yougetsignal.com/tools/open-ports/](https://www.yougetsignal.com/tools/open-ports/)

I had a situation where Plex was showing the server was fully accessible outside my network but the port was actually blocked and no one could connect

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 5:39pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/8 "2021-05-14T17:39:36Z")

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With another device if I connect myself as the owner of the library, I see it but if the user, I shared the library with, connects in this same device, then he cannot access it. It says unreachable.

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 14, 2021, 6:06pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/9 "2021-05-14T18:06:59Z")

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Maybe a stupid question: Should the user I shared the library with use Plex Media Server or Plex web app. Currently he is using only Plex web app.

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**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\
**Post date:** [May 14, 2021, 6:37pm UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/10 "2021-05-14T18:37:08Z")

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Does the person you’re sharing with have their own server or they’re just trying to access yours with a free account?

Can they see and play anything from Plex Live TV and Free Movies?

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 15, 2021, 10:36am UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/11 "2021-05-15T10:36:46Z")

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No just want to play free movies.

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**Author:** ![diegolugon](https://avatars.discourse-cdn.com/v4/letter/d/90db22/32.png) [@diegolugon](https://forums.plex.tv/u/diegolugon)\
**Post date:** [May 15, 2021, 10:37am UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/12 "2021-05-15T10:37:33Z")

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After rebooting PMS and network router it works fine for all now. I do not know what really happened but it works now.

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**Author:** ![Dan\_Bev](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dan_bev/32/226338_2.png) [@Dan\_Bev](https://forums.plex.tv/u/Dan_Bev)\
**Post date:** [May 15, 2021, 11:22am UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/13 "2021-05-15T11:22:52Z")

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> [@diegolugon](#):
>
> Should the user I shared the library with use Plex Media Server or Plex web app. Currently he is using only Plex web app.

Just to answer this question.  
They should be using and client app, not the media server unless they are actually running their own server.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [August 13, 2021, 11:23am UTC](https://forums.plex.tv/t/sharing-a-library-with-a-friend/715782/14 "2021-08-13T11:23:31Z")

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