# Shield experience 9 upgrade, server dissapeared

**URL:** <https://forums.plex.tv/t/shield-experience-9-upgrade-server-dissapeared/770257>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [January 12, 2022, 4:11pm UTC](https://forums.plex.tv/t/shield-experience-9-upgrade-server-dissapeared/770257 "2022-01-12T16:11:27Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![audiomixer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/audiomixer/32/9722_2.png) [@audiomixer](https://forums.plex.tv/u/audiomixer)\
**Post date:** [January 12, 2022, 5:20pm UTC](https://forums.plex.tv/t/shield-experience-9-upgrade-server-dissapeared/770257/5 "2022-01-12T17:20:31Z")

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Got mine running again. Try this. In the shield go to settings\>apps\>see all apps\>show system apps and drill down to plex media server. Open it and drill down to permissions and set files and media to “allow all the time.”

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