Shield Pro (2019), TrueHD and 4K/UHD crash

Plex Players Streaming Devices
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I’ve got a Nvidia shield pro 2019 going straight into an old 1080p Samsung TV with the server on linux. The server has been running like a champ for years with mostly windows clients.

If I try to play UHD material, its crashy and/or takes forever to start. Esp. if I skip or do anything, it tends to crash, or sometimes take >60 seconds to start again. During this time server dashboard throughput is 0 until it suddenly comes back to life.
I eventually isolated it mostly to TrueHD - if I play UHD rips that have 5.1 audio for example, I can skip relatively merrily. (It still crashes after while lol but I have to give it a good go). Going to the old player also helps, so the problem is largely when TrueHD audio is transcoded (video is direct playing).

Is there any fix for this? I tried turning off HDMI passthrough and it just changes the transcoding from EAC-5.1 to AAC but same behaviour persists i.e. ends to crash, basically crashes when you skip or even bring up menu. The new player and/or turning on refresh rate change tends to make it worse.

I have wireless AC with >400Mbit throughput (even testing in same room lol), the server is a Xeon E3-1245v5 so masses of grunt.

Given that I bought a shield mainly to avoid future windows issue with UHD, audio and HDR I am massively disappointed to say the least.

NOTE i’m aware of the transcoding issue around TruehD but my issue is crashing when only the audio is being transcoded, WTF. But also it has a tendency to crash EVEN DIRECT PLAYING

Server Version#: 1.19.5.3112
Player Version#: 8.5.1.1778

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OK so basically with the new player, even straight 1080p webrips will stop and the throughput falls to 0 in the dashboard after 5-10 minutes. Fast forwarding is rolling the dice.

Old player, no worries. I google and find loads and loads of people complaining about the same thing.

Its worrying that there are Plex employees talking about the old player going away - there are obviously loads of issues still with the new player!!! None of which were present in windows.

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