# Show not recognised

**URL:** <https://forums.plex.tv/t/show-not-recognised/897541>\
**Category:** Metadata & Adding Files\
**Tags:** server-windows\
**Created:** [December 1, 2024, 9:16am UTC](https://forums.plex.tv/t/show-not-recognised/897541 "2024-12-01T09:16:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mcrosohom](https://avatars.discourse-cdn.com/v4/letter/m/f4b2a3/32.png) [@mcrosohom](https://forums.plex.tv/u/mcrosohom)\
**Post date:** [December 1, 2024, 9:16am UTC](https://forums.plex.tv/t/show-not-recognised/897541/1 "2024-12-01T09:16:32Z")

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Server Version# 1.105.1.257  
Player Version# 1.41.2.9200

\<I have the following configuration on my system

 ![image](https://global.discourse-cdn.com/plex/original/4X/c/5/b/c5baf3c5197275997ba315e6cdec2be827bd1c6a.png)

Although the rest of the shows is properly appearing in the library, the highlighted one doesn’t (“Plex Series” is used as an agent for this library)

I tried following both tvdb and tmbd namings but still no result.

The folder contains all 44 episodes of the show in AVI format, playable in VLC

 ![image](https://global.discourse-cdn.com/plex/original/4X/e/0/2/e024fc061e3c746e148f9ed530e1f625d92e101a.png)

I also tried to covert some AVI files to MKV format but sill, no result

Any ideas as to what am I doing wrong?\>

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [December 1, 2024, 9:39am UTC](https://forums.plex.tv/t/show-not-recognised/897541/2 "2024-12-01T09:39:43Z")

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[https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/](https://support.plex.tv/articles/naming-and-organizing-your-tv-show-files/)  
Perform the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) after correcting the file names and the folder structure.  
Yes, you need a Season folder even if this show only has one season.

Ensure that the Plex series library has been pointed to `L:\TV Shows` and nowhere else.

I see there is a single episode in there that is not inside a folder. Don’t do that.  
The folder structure is very important for recognizing your files.

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<div class="post-metadata">

**Author:** ![mcrosohom](https://avatars.discourse-cdn.com/v4/letter/m/f4b2a3/32.png) [@mcrosohom](https://forums.plex.tv/u/mcrosohom)\
**Post date:** [December 1, 2024, 11:07am UTC](https://forums.plex.tv/t/show-not-recognised/897541/3 "2024-12-01T11:07:43Z")

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Thanks for the tips

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 1, 2025, 11:08am UTC](https://forums.plex.tv/t/show-not-recognised/897541/4 "2025-03-01T11:08:44Z")

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