# Sign-In Problem

**URL:** <https://forums.plex.tv/t/sign-in-problem/209113>\
**Category:** General Discussions\
**Created:** [October 6, 2017, 11:23am UTC](https://forums.plex.tv/t/sign-in-problem/209113 "2017-10-06T11:23:49Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mike4001](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mike4001](https://forums.plex.tv/u/mike4001)\
**Post date:** [October 6, 2017, 11:23am UTC](https://forums.plex.tv/t/sign-in-problem/209113/1 "2017-10-06T11:23:49Z")

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Hi,

I have a sign-in problem with PLEX, but can’t really pin it down.

Plex Web (local) needs forever to display the site. I am then signed out. When trying to sign it it sometimes works, sometimes I get an error. But when I close PLEX web and open it again I am not signed in again.

PLEX for Xbox One does not load and I see the infinite spinning circle (I know it has to look up the server IP via [plex.tv](http://plex.tv) =\> seems also to be the sign-in issue)

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**Author:** ![mike4001](https://avatars.discourse-cdn.com/v4/letter/m/4af34b/32.png) [@mike4001](https://forums.plex.tv/u/mike4001)\
**Post date:** [October 6, 2017, 11:25am UTC](https://forums.plex.tv/t/sign-in-problem/209113/2 "2017-10-06T11:25:12Z")

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OK, seems there is downtime for “[plex.tv](http://plex.tv) - Application”

[https://status.plex.tv/](https://status.plex.tv/)

Hopefully it is resolved soon.

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**Author:** ![Nights0ng](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/nights0ng/32/11035_2.png) [@Nights0ng](https://forums.plex.tv/u/Nights0ng)\
**Post date:** [October 6, 2017, 11:30am UTC](https://forums.plex.tv/t/sign-in-problem/209113/3 "2017-10-06T11:30:48Z")

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Should be back up now, started working for me again in the last few minutes.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 7, 2020, 11:56pm UTC](https://forums.plex.tv/t/sign-in-problem/209113/4 "2020-01-07T23:56:39Z")

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