# Sign in question

**URL:** <https://forums.plex.tv/t/sign-in-question/210356>\
**Category:** General Discussions\
**Created:** [October 16, 2017, 1:42am UTC](https://forums.plex.tv/t/sign-in-question/210356 "2017-10-16T01:42:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![F1forHELP](https://avatars.discourse-cdn.com/v4/letter/f/b19c9b/32.png) [@F1forHELP](https://forums.plex.tv/u/F1forHELP)\
**Post date:** [October 16, 2017, 1:42am UTC](https://forums.plex.tv/t/sign-in-question/210356/1 "2017-10-16T01:42:43Z")

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Up until recently, when I would connect to my plex pass server on my network I was able to log in locally. Now, I am redirected out to the [plex.tv](http://plex.tv) website where I can log in with google, facebook, or a username / email address. When I enter the username I have been using and my password, it comes back with my email address, and I have to log in yet again.

What gives? How can I restore the sign in behavior?

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**Author:** ![JamminR](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jamminr/32/4261_2.png) [@JamminR](https://forums.plex.tv/u/JamminR)\
**Post date:** [October 16, 2017, 3:09am UTC](https://forums.plex.tv/t/sign-in-question/210356/2 "2017-10-16T03:09:01Z")

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@F1forHELP - are you sure you’re entering the correct password with your F1forHelp username? If I log in using username when prompted, I don’t get double prompted.

As for overall local [server login](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) prompts,  
I’ve noticed mention of this a few time through-out the past month.  
It seems to me Plex redesigned login and is forcing u/p to verify access.  
I’ve not had this issue, but, I’ve had my local subnet ‘authorized’ for a few years now.

Try this - first, know your subnet. If your server is 192.168.1.10, and any of your clients local LAN ips are 192.168.1.x, your subnet mask is `192.168.1.0/255.255.255.0`

Now, go to your server settings (log in if you have to).  
From Plex web - settings - server - “network” on left, ‘show advanced’ link (torwards upper right).  
Scroll down and find this text

> A comma-separated list of URLs (http or https) which are published up to plex.tv for server discovery.  
> List of IP addresses and networks that are allowed without auth

`>your.ip.subnet.range/and.mask.go.here<`

> Comma separated list of IP addresses or IP/netmask entries for networks that are allowed to access Plex Media Server without logging in. When the server is signed out and this value is set, only localhost and addresses on this list will be allowed.

If you didn’t want to allow your entire lan, but only a few machines, you could use  
`192.168.1.x1,192.168.1.x2, ...`

Your ip range needs to match your LAN though. I only use a common one for example.

Reference [https://support.plex.tv/hc/en-us/articles/200890058-Require-authentication-for-local-network-access](https://support.plex.tv/hc/en-us/articles/200890058-Require-authentication-for-local-network-access)  
(and now that I read this - I notice it’s out of date - it specifically states local machines will not require authorization, well, yes, they apparently do now from what I’ve seen posted, as in your post)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 8, 2020, 12:00am UTC](https://forums.plex.tv/t/sign-in-question/210356/3 "2020-01-08T00:00:03Z")

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