# Signing In and Link Code

**URL:** https://forums.plex.tv/t/signing-in-and-link-code/384578
**Category:** General Discussions
**Created:** [March 6, 2019, 3:37pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578 "2019-03-06T15:37:20Z")
**Posts on this page:** 10
**Page:** 1

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### Author: ![williamlj\_comcast\_net](https://avatars.discourse-cdn.com/v4/letter/w/71c47a/32.png) [@williamlj\_comcast\_net](https://forums.plex.tv/u/williamlj_comcast_net)
#### Post date: [March 6, 2019, 3:37pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/1 "2019-03-06T15:37:20Z")

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I am not able to sign into my Plex account. I go through the steps and be to the point when it ask me the following: To sign in, visit [https://plex.tv/link](https://plex.tv/link) from a web browser on another device and enter the four digit code below. When I go to another device, I don’t have a place or know where to go to enter the code. I’ve also clicked on the [https://plex.tv/link](https://plex.tv/link) and entered the four digit code and it says that my account is linked and return to the app to continue. When I exit and return to the app, it starts the sign in process all over. I’m uninstalled and reinstalled to see if that was the issue after reading one of the post in the forum. Still nothing. I can get my Plex to work on every device (iPhone, iPad, computer) but not on the TV with the code. Any suggestions?

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### Author: ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)
#### Post date: [March 6, 2019, 4:12pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/2 "2019-03-06T16:12:22Z")

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Yeah, my mom has a similar issue. She always needs to “link” the TV app on every load.

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 6, 2019, 4:14pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/3 "2019-03-06T16:14:17Z")

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> [@williamlj\_comcast\_net](#):
>
> To sign in, visit [https://plex.tv/link](https://plex.tv/link) from a web browser on another device and enter the four digit code below. When I go to another device, I don’t have a place or know where to go to enter the code

There is a huge box in the center of page. What is it that you see if not that.

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### Author: ![williamlj\_comcast\_net](https://avatars.discourse-cdn.com/v4/letter/w/71c47a/32.png) [@williamlj\_comcast\_net](https://forums.plex.tv/u/williamlj_comcast_net)
#### Post date: [March 6, 2019, 4:26pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/4 "2019-03-06T16:26:56Z")

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![](https://global.discourse-cdn.com/plex/original/3X/a/f/af2fe5dafdfd474af40d24a94a91b190fa589061.png) williamlj\_comcast\_net:

> To sign in, visit [https://plex.tv/link](https://plex.tv/link) from a web browser on another device and enter the four digit code below. When I go to another device, I don’t have a place or know where to go to enter the code

Thanks for trying to assist.  
Which page are you referring to?

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### Author: ![NewPlaza](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/newplaza/32/128634_2.png) [@NewPlaza](https://forums.plex.tv/u/NewPlaza)
#### Post date: [March 6, 2019, 4:34pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/5 "2019-03-06T16:34:30Z")

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You should see something that looks similar to this on your TV or device you are trying to link.

 ![](https://global.discourse-cdn.com/plex/original/3X/9/5/95811fbf93f807f03fc270e1de0823f469912bf0.png)

And from your web browser you should see this at [https://plex.tv/link](https://plex.tv/link)

[![](https://global.discourse-cdn.com/plex/original/3X/a/e/aea6df41c83c9893736263f0b31f083f5850e977.jpg) ](https://global.discourse-cdn.com/plex/original/3X/a/e/aea6df41c83c9893736263f0b31f083f5850e977.jpg)  
More about linking here.  
[https://support.plex.tv/articles/200878643-sign-in-to-your-plex-account/](https://support.plex.tv/articles/200878643-sign-in-to-your-plex-account/)

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 6, 2019, 5:12pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/6 "2019-03-06T17:12:30Z")

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> [@williamlj\_comcast\_net](#):
>
> Which page are you referring to?

[https://plex.tv/link](https://plex.tv/link) like it says

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### Author: ![williamlj\_comcast\_net](https://avatars.discourse-cdn.com/v4/letter/w/71c47a/32.png) [@williamlj\_comcast\_net](https://forums.plex.tv/u/williamlj_comcast_net)
#### Post date: [March 6, 2019, 5:37pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/7 "2019-03-06T17:37:54Z")

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You are correct. When I try and go to a second device and sign in…no place to put in the code. When I click on the link and put in the four digit code…it tells me my account is linked and to return to the app to continue. When I return, that’s when I’m directed to start the sign in process all over again.

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<div class="post-metadata">

### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [March 6, 2019, 5:39pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/8 "2019-03-06T17:39:33Z")

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> [@williamlj\_comcast\_net](#):
>
> When I try and go to a second device and sign in…no place to put in the code.

When you are on your other device, like the device you are using this forum on right now, what happens when you go to [https://plex.tv/link](https://plex.tv/link)

to be clear you need to leave the code up on the screen on your TV.

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### Author: ![williamlj\_comcast\_net](https://avatars.discourse-cdn.com/v4/letter/w/71c47a/32.png) [@williamlj\_comcast\_net](https://forums.plex.tv/u/williamlj_comcast_net)
#### Post date: [March 6, 2019, 7:27pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/9 "2019-03-06T19:27:07Z")

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![](https://global.discourse-cdn.com/plex/original/3X/a/f/af2fe5dafdfd474af40d24a94a91b190fa589061.png) williamlj\_comcast\_net:

> When I try and go to a second device and sign in…no place to put in the code.

Thanks, I’m in with your help. That never came up on any of my devices.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [June 4, 2019, 7:27pm UTC](https://forums.plex.tv/t/signing-in-and-link-code/384578/10 "2019-06-04T19:27:16Z")

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