# Simpler technique to start from scratch due to a corrupted database **URL:** \ **Category:** Plex Media Server\ **Tags:** server-nvidia-shield\ **Created:** [October 24, 2022, 9:32pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030 "2022-10-24T21:32:37Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![elderpro](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@elderpro](https://forums.plex.tv/u/elderpro)\ **Post date:** [October 24, 2022, 9:32pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/1 "2022-10-24T21:32:37Z")
After problems with a corrupted database I followed steps from [Where is the Plex Media Server data directory located? | Plex Support](https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/) to start from scratch by deleting the database file. But I suggest a simpler set of instructions for the nVidia Shield. This is what I did for my 2021 Shield Pro. 1. Plex \> Settings \> locate Server \> select stop 2. Shield \> Settings \> Apps \> scroll and select See all apps \> scroll to the end and select Show system apps \> scroll again and select Plex Media Server 3. select Clear data (also automatically removes cache) 4. exit and reboot nVidia Shield 5. Plex \> check Server (should be started) 6. start from scratch configuring libraries their contents have not been disturbed ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [October 25, 2022, 9:10am UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/2 "2022-10-25T09:10:19Z")
You can also start over by deleting (uninstall updates) and re-updating PMS. ---
**Author:** ![elderpro](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@elderpro](https://forums.plex.tv/u/elderpro)\ **Post date:** [October 25, 2022, 2:58pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/3 "2022-10-25T14:58:14Z")
I did do that and it did not recreate the database. Although I don’t think (remember) that I cleared the data and cache. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [October 25, 2022, 7:49pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/4 "2022-10-25T19:49:38Z")
Uninstalling updates should remove the old setup information, including the database. ---
**Author:** ![elderpro](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@elderpro](https://forums.plex.tv/u/elderpro)\ **Post date:** [October 26, 2022, 4:49pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/5 "2022-10-26T16:49:49Z")
But uninstalling updates? Not an option in the Google App Store or the nVidia settings when uninstalling an app. ---
**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\ **Post date:** [October 26, 2022, 5:00pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/6 "2022-10-26T17:00:24Z")
Yes, on the Shield. The Plex client app and PMS apps both come pre-installed so you can’t “uninstall”, only “uninstall update”. ---
**Author:** ![elderpro](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@elderpro](https://forums.plex.tv/u/elderpro)\ **Post date:** [October 26, 2022, 5:27pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/7 "2022-10-26T17:27:10Z")
Thanks, but I do not understand the miscommunication here. I just checked and in the Google Play Store and the nVidia settings present the only option as “Uninstall”. Either way uninstalling Plex did not work. Only the nVidia step of specifically clearing data and uninstalling just the Plex Media Server did. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 24, 2023, 5:27pm UTC](https://forums.plex.tv/t/simpler-technique-to-start-from-scratch-due-to-a-corrupted-database/816030/8 "2023-01-24T17:27:57Z")
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