# Single release type not recognised

**URL:** <https://forums.plex.tv/t/single-release-type-not-recognised/799460>\
**Category:** Metadata & Adding Files\
**Tags:** library-management\
**Created:** [July 3, 2022, 5:37pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460 "2022-07-03T17:37:18Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![barrymieny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/barrymieny/32/186269_2.png) [@barrymieny](https://forums.plex.tv/u/barrymieny)\
**Post date:** [July 3, 2022, 5:37pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/1 "2022-07-03T17:37:18Z")

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Server Version#: 1.27.1.5916

I have a specific release which I’ve linked to [the relevant entry from MusicBrainz](https://musicbrainz.org/release/582601d2-eec2-452f-a3cd-ff8d8bf88ad8), and all the tracks have also been tagged with the correct MB metadata. This release is a single, and this reflects on both MB and the all the files’ local metadata.

However, it keeps being grouped under the albums section instead of the singles.

I found another thread which recommended removing the single, clearing the library cache, doing the [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064), etc, etc. Even after all of that, re-adding it does not nothing to remedy the situation. It’s still showing under the albums section.

This is not a new single (it’s from 1991) and it’s been on MB since 2018, so it has nothing to do with the data needing to sync across or anything like that.

Is this just something I need to live with, or is there something else I can/should do to try and fix it?

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 4, 2022, 12:15am UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/2 "2022-07-04T00:15:59Z")

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What is the song so we can check?

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<div class="post-metadata">

**Author:** ![barrymieny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/barrymieny/32/186269_2.png) [@barrymieny](https://forums.plex.tv/u/barrymieny)\
**Post date:** [July 4, 2022, 4:51am UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/3 "2022-07-04T04:51:17Z")

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It’s the link referenced in the original post: [Release “The Big L.” by Roxette - MusicBrainz](https://musicbrainz.org/release/582601d2-eec2-452f-a3cd-ff8d8bf88ad8)

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<div class="post-metadata">

**Author:** ![barrymieny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/barrymieny/32/186269_2.png) [@barrymieny](https://forums.plex.tv/u/barrymieny)\
**Post date:** [July 10, 2022, 5:08pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/4 "2022-07-10T17:08:41Z")

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@anon18523487 were you able to find anything, or is this something with my library?

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 10, 2022, 5:44pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/5 "2022-07-10T17:44:47Z")

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Your not the only one – more details in this thread → [Plex Media Server 1.27.2.5929 - support for release type embedded tags](https://forums.plex.tv/t/plex-media-server-1-27-2-5929-support-for-release-type-embedded-tags/799101)

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<div class="post-metadata">

**Author:** ![barrymieny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/barrymieny/32/186269_2.png) [@barrymieny](https://forums.plex.tv/u/barrymieny)\
**Post date:** [July 10, 2022, 6:33pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/6 "2022-07-10T18:33:17Z")

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@anon5074910 thanks for pointing out the thread.

Seems similar to my issue, but I’ve confirmed that the files for that release only contain a single `RELEASETYPE` of `Single`, and the related records on MusicBrainz have exactly the same values since I’ve tagged the data from there.

If I run into others that exhibit this behaviour while retagging all the files in my library, I’ll at least know it’s not an isolated incident.

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 11, 2022, 4:39pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/7 "2022-07-11T16:39:13Z")

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Can you PM me 1 track so I can check the tags?

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 11, 2022, 5:01pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/8 "2022-07-11T17:01:12Z")

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Got the file. It worked fine for me. Shows up as Singles and EPs.

 ![image](https://global.discourse-cdn.com/plex/original/4X/9/3/b/93b5f4d96c5d8bc775761fb459aff0cd65f615d4.jpeg)

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 11, 2022, 5:02pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/9 "2022-07-11T17:02:47Z")

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Ok, so ^^ was with using local metadata enabled. With that disabled, it is getting listed as Album and not single. I am checking into this.

Edit - Looks like MB is not returning the release type.

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<div class="post-metadata">

**Author:** ![barrymieny](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/barrymieny/32/186269_2.png) [@barrymieny](https://forums.plex.tv/u/barrymieny)\
**Post date:** [July 11, 2022, 5:18pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/10 "2022-07-11T17:18:24Z")

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> [@anon18523487](#):
>
> Looks like MB is not returning the release type

Ah, good to know!

1. Would there be a way for me to tell this in Plex? (logs, console, etc)
2. Since the data on MB seems to be accurate, I’m assuming there’s a problem with their API?

This is so far contained to only this release in my library, but I am probably not even 10% done retagging all my releases with the MB metadata.

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 11, 2022, 6:10pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/11 "2022-07-11T18:10:26Z")

</div>

You can check the XML for the album. There you will see that there is no release type information versus when it’s set to use the local metadata.

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 13, 2022, 1:42pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/12 "2022-07-13T13:42:36Z")

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I too am having trouble with the release type. I’ve checked a track, its a single and the metadata is embedded in the track, you can see from the screenshot below.

 ![Screenshot from 2022-07-13 14-39-15](https://global.discourse-cdn.com/plex/original/4X/d/d/9/dd95d077f7f79929d01df87bfdd7326841028e12.jpeg)

I don’t see this called out in plex as a single. Checking the xml I also don’t see the release type information. XML attached below …  
[42071.zip](https://forums.plex.tv/uploads/short-url/qJzBoQFqTHuYmDxNV43XOiZKs20.zip) (1.1 KB)

Running server `Version 1.27.2.5929` and have `Prefer local metadata` enabled.

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 14, 2022, 5:08pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/13 "2022-07-14T17:08:41Z")

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> [@anon5074910](#):
>
> XML attached below

That is the XML for the track. You need to check the album level. Call up the XML again, in the URL find the ratingKey value near the front of the URL, replace the value with the parentKey from the XML.

> Track ratingKey=“42071” key=“/library/metadata/42071” parentRatingKey=“42070”

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 14, 2022, 5:32pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/14 "2022-07-14T17:32:52Z")

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Sure, here you go  
[42070.zip](https://forums.plex.tv/uploads/short-url/tnUY0GEjmnR9ayTWTVyK6iw1m2d.zip) (808 Bytes)

Interesting its picking up type=“album”.

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<div class="post-metadata">

**Author:** ![anon18523487](https://avatars.discourse-cdn.com/v4/letter/a/49beb7/32.png) [@anon18523487](https://forums.plex.tv/u/anon18523487)\
**Post date:** [July 14, 2022, 6:06pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/15 "2022-07-14T18:06:05Z")

</div>

That type is the metadata type not the album type. For the album info, there should be a line below that like this.

`<Format id="229885" filter="format=229885" tag="Single"/>`

So the scanner is not picking it up from your file. Can you PM me that file so I can test it?

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 14, 2022, 6:12pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/16 "2022-07-14T18:12:09Z")

</div>

Done 🙂

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 16, 2022, 8:09am UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/17 "2022-07-16T08:09:13Z")

</div>

Has ANYONE who is not a plex employee or ninja been able to get this to work?

I’m beginning to suspect that this code is not really in the beta builds we have and that it’s announcement was premature.

I sent @anon18523487 a sample of my file via DM and it worked for them but has been unable to explain why its not working for us.

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<div class="post-metadata">

**Author:** ![SwiftPanda16](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/swiftpanda16/32/81839_2.png) [@SwiftPanda16](https://forums.plex.tv/u/SwiftPanda16)\
**Post date:** [July 16, 2022, 4:20pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/18 "2022-07-16T16:20:46Z")

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PMS Version 1.27.2.5929

Settings \> Server \> Library \> Group albums by type: `enabled`

 ![image](https://global.discourse-cdn.com/plex/original/4X/f/4/d/f4debe5cd7649bba1f6fa27fb0025b5ef9bc808f.jpeg)

 ![image](https://global.discourse-cdn.com/plex/original/4X/1/5/1/151d1e744e3fe1192b1a02805355dd7cac2a5b28.png)

 ![image](https://global.discourse-cdn.com/plex/original/4X/d/2/9/d29d8fd0ea2c297bba574f08f8b0458551fcc919.png)

Album XML:

```xml
<MediaContainer size="1" allowSync="1" identifier="com.plexapp.plugins.library" librarySectionID="26" librarySectionTitle="Music (Test)" librarySectionUUID="ee72c2d1-983e-49e4-987d-eb0e661f8307" mediaTagPrefix="/system/bundle/media/flags/" mediaTagVersion="1656344290">
<Directory ratingKey="2378" key="/library/metadata/2378/children" parentRatingKey="2377" guid="plex://album/60b4f9e0bfa7a5002d2ee1d3" parentGuid="plex://artist/5d07bbfd403c6402904a6480" studio="Crush Music Media" type="album" title="Pollyanna" parentKey="/library/metadata/2377" librarySectionTitle="Music (Test)" librarySectionID="26" librarySectionKey="/library/sections/26" parentTitle="Green Day" summary="" index="1" year="2021" thumb="/library/metadata/2378/thumb/1657988319" art="/library/metadata/2377/art/1657988321" parentThumb="/library/metadata/2377/thumb/1657988321" originallyAvailableAt="2021-01-01" leafCount="1" viewedLeafCount="0" addedAt="1657988318" updatedAt="1657988319">
<Genre id="741" filter="genre=741" tag="Pop/Rock"/>
<Format id="7070" filter="format=7070" tag="Single"/>
<Guid id="mbid://45eb9c6b-77a7-402d-9d49-085e5e121a24"/>
<Extras size="0"> </Extras>
<Related> </Related>
</Directory>
</MediaContainer>

```

* * *

To double check Plex is using the embedded tag instead of online metadata, I changed the “Release Type” to `other` and it no longer showed up as a single.

 ![image](https://global.discourse-cdn.com/plex/original/4X/6/a/a/6aaaef17e08ff2a31b5111dfad0603d02d4a05c0.png)

_Disabling_ “Prefer local metadata” also automatically changes it to a single despite the embedded tag being `other`, so that is also working properly.

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<div class="post-metadata">

**Author:** ![anon5074910](https://avatars.discourse-cdn.com/v4/letter/a/db5fbb/32.png) [@anon5074910](https://forums.plex.tv/u/anon5074910)\
**Post date:** [July 16, 2022, 4:34pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/19 "2022-07-16T16:34:31Z")

</div>

Gold star @SwiftPanda16 , that was it. I was to focused on the library settings and didn’t recheck my global server settings which has the group by disabled.

THANK YOU!

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [October 14, 2022, 4:35pm UTC](https://forums.plex.tv/t/single-release-type-not-recognised/799460/20 "2022-10-14T16:35:14Z")

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