# Skip intro

**URL:** <https://forums.plex.tv/t/skip-intro/785717>\
**Category:** General Discussions\
**Tags:** server-windows\
**Created:** [April 3, 2022, 10:09am UTC](https://forums.plex.tv/t/skip-intro/785717 "2022-04-03T10:09:07Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 10:09am UTC](https://forums.plex.tv/t/skip-intro/785717/1 "2022-04-03T10:09:07Z")

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Hi guys, I have a problem with the skip function. I activated the intro detection in the settings and it did perfectly detect the intro. I can chose to skip it in chapters, but when the intro starts there isnt appearing a skip button.

Does someone have an idea what I have to do?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 3, 2022, 10:26am UTC](https://forums.plex.tv/t/skip-intro/785717/2 "2022-04-03T10:26:05Z")

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From what I know, intro detection doesn’t show in chapters.  
Also… enabling the option `Enable intro detection` in a particular library’s configuration doesn’t trigger the detection right away.

Check if `Settings` \> `[Server Name]` \> `Library` \> `Generate intro video markers` is set to `as a scheduled task` or `as a scheduled task and when media is added`. If enabled you can manually trigger the intro detection by triggering Plex to `Analyze` for individual seasons (I don’t remember if this will also work for entire shows).

> **[Skip TV Show Intros | Plex Support](https://support.plex.tv/articles/skip-content/)**
>
> Tip!: The ability to skip through television show “intros” requires a Plex Pass subscription for Server admin account, be in...

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<div class="post-metadata">

**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 10:31am UTC](https://forums.plex.tv/t/skip-intro/785717/3 "2022-04-03T10:31:38Z")

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I allready tried that and it did detect it, its actually just the skip button that is missing. In chapter it is even described as “Intro” (check the screenshot). The skip button is missing on all devices, so it cant be a fault in the installation i think.

 ![Screenshot 2022-04-03 123033](https://global.discourse-cdn.com/plex/original/4X/b/f/a/bfadef81602334b9efb6aa456c7d433a2cf3fe12.jpeg)

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 3, 2022, 10:37am UTC](https://forums.plex.tv/t/skip-intro/785717/4 "2022-04-03T10:37:46Z")

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What you see is simply the chapter names. Those have nothing to do with intro detection (Plex isn’t writing/changing chapter titles).

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**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 10:42am UTC](https://forums.plex.tv/t/skip-intro/785717/5 "2022-04-03T10:42:34Z")

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ah okey, but the tutorial u sent me I allready did a few days ago. Its set on “as a scheduled task and when media is added”. I allready tried to do it manual, by analyse a season of a series but it didnt change anything.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 3, 2022, 10:55am UTC](https://forums.plex.tv/t/skip-intro/785717/6 "2022-04-03T10:55:14Z")

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I take it the show you tested has its intros in the 1st half of the show and intros are longer than 20 seconds? If the intro chapter in your screenshot is showing one of the shows you manually analyzed, this should be the case.

If you manually trigger `Analyze` for a season… does that show in the `Activity` window? Scanning an entire season (or your library) should take some time and therefore be visible in the activity window for a moment.

After finishing the `Analyze` activity… can you verify the outcome?  
You should be able to check that by navigating to an episode of that season and click `⋮` \> `Get Info` → `View XML`. If Plex completed the intro detection and found an intro, the `MediaContainer` element will contain an element `Marker` with an attribute `type="intro"`.  
**Example:**

```xml
<Marker id="33659" type="intro" startTimeOffset="1485" endTimeOffset="92197">
  <Attributes id="33659"/>
</Marker>

```

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<div class="post-metadata">

**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 11:06am UTC](https://forums.plex.tv/t/skip-intro/785717/7 "2022-04-03T11:06:02Z")

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Yes all shows I uploaded have 1:30min Intros at the beginning of the show.

No it doesnt show anything in the Activity window when i analyse. Do you have an idea why?  
Also i checked the XML and there is nomarker with type=“intro”

If I should send you screenshots or other information just tell me.

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 3, 2022, 11:12am UTC](https://forums.plex.tv/t/skip-intro/785717/8 "2022-04-03T11:12:02Z")

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Can you please check your log level is set to `Debug` (`Settings` \> `[Server Name]` \> `General`: `Enable Plex Media Server debug logging` is enabled, `Enable Plex Media Server verbose logging` is disabled).

Then pick a season you haven’t yet tested that meets the criteria for intro detection and trigger `Analyze` for that season.

Let the process finish, wait 1-2 minutes – then download your [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and upload the resulting zip-file here.

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<div class="post-metadata">

**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 11:20am UTC](https://forums.plex.tv/t/skip-intro/785717/9 "2022-04-03T11:20:45Z")

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The settings were allready set as you described. I still did analyse a season i didnt analyse now and downloaded the logs.

[Plex Media Server Logs\_2022-04-03\_13-17-04.zip](https://forums.plex.tv/uploads/short-url/ruclnXxGWAgBLlB4MrJRzabpQNM.zip) (4.0 MB)

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<div class="post-metadata">

**Author:** ![BitcoinLover](https://avatars.discourse-cdn.com/v4/letter/b/bbce88/32.png) [@BitcoinLover](https://forums.plex.tv/u/BitcoinLover)\
**Post date:** [April 3, 2022, 10:38pm UTC](https://forums.plex.tv/t/skip-intro/785717/10 "2022-04-03T22:38:15Z")

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do you have any idea what could be the solution?

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [April 3, 2022, 10:50pm UTC](https://forums.plex.tv/t/skip-intro/785717/11 "2022-04-03T22:50:50Z")

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Sorry, I didn’t notice your edit when you added the logs.  
I have a suspicion that your issue might be related to that file organization of yours.

**Edit:**  
to be more specific… try following the naming schema documented in the Plex support articles.  
Example from your logs:

```plaintext
C:\BITCOIN STREAM\Serien <- I guess/hope this is where your library is pointing?
  Tokyo Revengers <- ok
    Staffel 1 <- only use "Season", prefer 2-digit season numbers
      [Reddevil]Tokyo Revengers S01E01[Web 1080p E-AC3 x264 10bit] <- drop that extra folder level, it'll only confuse Plex
        [Reddevil] Tokyo Revengers - S01E01 (Uncensored) (WEB 1080p Hi10p E-AC3) [Dual Audio.mkv]

```

# 

Should be

```plaintext
C:\BITCOIN STREAM\Serien
  Tokyo Revengers (2021) <- year the show was released is optional but can help
    Season 01
      Tokyo Revengers - s01e01 - Reborn.mkv <- episode title is optional (no value add for Plex)

```

# 

As a side note… Plex will ignore the 1st set of content inside square brackets. Having them all over the file/folder names can produce some weird results.

There’s also some weird mix-ups where some folders/files are named `Attack of Titans` while others are named `Attack on Titan` within the same show’s folder.

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 2, 2022, 10:51pm UTC](https://forums.plex.tv/t/skip-intro/785717/12 "2022-07-02T22:51:43Z")

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