# Slow startup time on nvidia shield

**URL:** https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079
**Category:** Plex Players
**Tags:** android-tv
**Created:** [January 8, 2023, 7:05pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079 "2023-01-08T19:05:49Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![andrewpmoore](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@andrewpmoore](https://forums.plex.tv/u/andrewpmoore)
#### Post date: [January 8, 2023, 7:05pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/1 "2023-01-08T19:05:50Z")

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Server Version#: 1.30.0.6486  
Player Version#: 9.14.0.37678

For the last few months launching the player on my nvidia shield has been really slow.

On my phone and Google TV it takes approx 3 seconds to start. On the shield its taking between 14 and 25 seconds to start up.

I tried temporarily selecting to uninstall to revert back to the original version on the shield and that took 3.2 seconds, installed the update and its 🔙 to being really slow.

Not sure where to look to track down the cause.

It spends all that loading time on the plex logo.  
Wired connection to synology nas drive, not using shield server.

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### Author: ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)
#### Post date: [January 9, 2023, 7:37am UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/2 "2023-01-09T07:37:22Z")

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the current public version of the the android plex client is 9.13.1, so if you’re running 9.14.x you must be running a beta version.

install the current public version and see if the issues goes away.

[Plex for Android - Announcements - Plex Forum](https://forums.plex.tv/t/plex-for-android/29115/454)

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### Author: ![andrewpmoore](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@andrewpmoore](https://forums.plex.tv/u/andrewpmoore)
#### Post date: [January 9, 2023, 2:40pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/3 "2023-01-09T14:40:24Z")

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Hi, thanks for the suggestion, I’ve just tried downgrading, but the issue still persists. Is there some logs of what’s it’s doing on startup that I can access?

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### Author: ![herman\_munster](https://avatars.discourse-cdn.com/v4/letter/h/838e76/32.png) [@herman\_munster](https://forums.plex.tv/u/herman_munster)
#### Post date: [January 9, 2023, 2:49pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/4 "2023-01-09T14:49:36Z")

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there will be logs, but not sure how easy they are for the end user to see.  
i’ve not got the issue you are reporting on my 2 shields (1 x pro, 1 x tube).

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### Author: ![andrewpmoore](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@andrewpmoore](https://forums.plex.tv/u/andrewpmoore)
#### Post date: [January 11, 2023, 12:48pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/5 "2023-01-11T12:48:57Z")

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I’ve managed to get some logs, I can see a couple of parts in the log where nothing seems to happen for a few seconds, can’t spot anything specific

[plex\_log.txt](https://forums.plex.tv/uploads/short-url/oJyshPswR3cyUHrajoX1PtjE8rt.txt) (87.2 KB)

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### Author: ![andrewpmoore](https://avatars.discourse-cdn.com/v4/letter/a/7cd45c/32.png) [@andrewpmoore](https://forums.plex.tv/u/andrewpmoore)
#### Post date: [February 19, 2023, 9:52pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/6 "2023-02-19T21:52:40Z")

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Trashed everything today sever and shield install, set everything back up on the latest production version, but still exactly the same

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [May 20, 2023, 9:52pm UTC](https://forums.plex.tv/t/slow-startup-time-on-nvidia-shield/826079/7 "2023-05-20T21:52:48Z")

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