# Smart tv doesn’t connect to server

**URL:** <https://forums.plex.tv/t/smart-tv-doesn-t-connect-to-server/768196>\
**Category:** Plex Media Server\
**Tags:** server-mac, android-tv\
**Created:** [January 3, 2022, 11:40am UTC](https://forums.plex.tv/t/smart-tv-doesn-t-connect-to-server/768196 "2022-01-03T11:40:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![SE56](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/se56/32/222425_2.png) [@SE56](https://forums.plex.tv/u/SE56)\
**Post date:** [January 3, 2022, 1:42pm UTC](https://forums.plex.tv/t/smart-tv-doesn-t-connect-to-server/768196/2 "2022-01-03T13:42:48Z")

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There is not much to go on here…

Has this TV recently worked with Plex?

Hisense has limited support, like most Smart TV.

Some reference for you to consider.

> [@Plex for VIDAA (Hisense televisions)](https://forums.plex.tv/t/plex-for-vidaa-hisense-televisions/652034/16):
>
> Version : 5.18.1 Platforms : Hisense models (in United States and Europe) running the U4 system software NEW: Add dropped frames stats to playback stats overlay FIXED: Hide create user button when in offline mode Fixed empty home screen after resetting customization

[https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/](https://support.plex.tv/articles/204080173-which-smart-tv-models-are-supported/)

If your Tv is not supported, your best bet is to purchase a third party device, like Roku, Apple TV or alike.

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