# Snap Installation vs deb installation

**URL:** <https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503>\
**Category:** Plex Media Server\
**Tags:** server-linux, server-snap\
**Created:** [March 18, 2021, 3:27pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503 "2021-03-18T15:27:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tehbossman](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@tehbossman](https://forums.plex.tv/u/tehbossman)\
**Post date:** [March 18, 2021, 3:27pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503/1 "2021-03-18T15:27:04Z")

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Server Version#:4.51.3  
Player Version#:N/A

OS- Ubuntu 20.10 (Groovy-Gorilla)

I setup a new Plex on a new install of Ubuntu. I installed this time using the Snap from Ubuntu Software Apps. Everything went fine until I noticed that the server wasn’t detecting new media files. I went and changed the software setting in the Plex Media Server application to turn on Access USB hardware directly. I added a media file and nothing happened. Assuming I had to restart the Plex Media Server, I used terminal to execute

“sudo service plexmediaserver restart”

and received

"Unit plexmediaserver.service could not be found.

I did some more digging. Seems like none of the standard items installed by the deb package are installed with the Snap.

- There is no plex user
- plexmediaserver application is run by root
- short of restarting the System, I see no other way to control the application.

I have a Windows Plex Media Server (that I am looking to replace with the Ubuntu VM) so I can leave it in this state for troubleshooting purposes. I saw a previous thread from 2 years ago that was closed and it appears this was never properly resolved.

As a note, I did have a previous server, working perfectly from the download, but I wanted all my apps to be able to be seen in the Show Applications section of the GUI instead of the just using the terminal. I had installed an App that would allow me to add all manually downloaded and compiled apps to this section but borked the entire OS and had to start over from scratch. Since I got 90% of the bugs worked out with the previous install, I figured I would use the Snap install instead.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [March 18, 2021, 3:41pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503/2 "2021-03-18T15:41:16Z")

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1, The full collection of How-To’s

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247):
>
> Tips & Tricks of the Linux trade. Below, you’ll find a collection of tips, tricks, and how-to’s to help make setting up, administrating, and using Plex Media Server on Linux a little easier. [Reporting problems](https://forums.plex.tv/t/linux-tips/276247/20)[Using other hard drives (Windows or Linux) with PMS](https://forums.plex.tv/t/linux-tips/276247/2)[Customizing your Plex configuration on systemd based systems](https://forums.plex.tv/t/linux-tips/276247/3)[Using other EXT4, NTFS, or other drives (internal or USB)](https://forums.plex.tv/t/linux-tips/276247/2)[Mounting CIFS + SMB network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/4)[Mounting NFS network shares for Plex use](https://forums.plex.tv/t/linux-tips/276247/5)[Moving…](https://forums.plex.tv/t/linux-tips/276247/6)

1. How to mount USB and internal hard drives.

> [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/2):
>
> Using other hard drives (Windows or Linux) with PMS This How-To is written to help with Internal and External drives. It also is written to demonstrate how to cope with NTFS and EXT4 formatted drives. By logical extension, any format supported by Linux can be handled using the technique shown here. In all cases, the goal is to give user plex permission to read your media files which Linux doesn’t allow by default due to its strict security model. We will walk through the steps needed …

Search is your friend 😉

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**Author:** ![tehbossman](https://avatars.discourse-cdn.com/v4/letter/t/4bbf92/32.png) [@tehbossman](https://forums.plex.tv/u/tehbossman)\
**Post date:** [March 18, 2021, 4:49pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503/3 "2021-03-18T16:49:02Z")

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Ah yes, one thing I missed was the # of directories. But my point is that the download for the deb performs the installation differently than the Snap installation. The service name is snap.plexmediaserver.plexmediaserver.service and is (by default) set to root control. not plex. There is no user plex.

This is the link to the previous thread that was closed.

> [@No plexmediaserver.service and plexmedialibrary folder](https://forums.plex.tv/t/no-plexmediaserver-service-and-plexmedialibrary-folder/459472):
>
> Server Version#: 1.16.5.1554-1e5ff713d Player Version#: LG 55LV5400 I installed Plex media Server with Ubuntu Software and I can use it with my iPad. But I have some problems with the server and my tv player. When i verify the server with the command “systemctl status plexmediaserver.service” I have the return “Unit plexmediaserver.service could not be found”. Why I don’t run the service? When I go to the server with my Tv player, the folders are empty. My files are locate on a Raid 1 …

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [March 18, 2021, 5:13pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503/4 "2021-03-18T17:13:23Z")

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That’s how SNAP packages work.  
We have to comply to their rules.

Using SNAP packages for PMS really isn’t the best implementation if you’re intending to do anything serious with it.

Snaps are much ‘lighter duty’ than a proper DEB package installation.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [June 16, 2021, 5:13pm UTC](https://forums.plex.tv/t/snap-installation-vs-deb-installation/701503/5 "2021-06-16T17:13:24Z")

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