[Solved] Camera Uploads stopped working

android-mobile

#1

Solved @ https://forums.plex.tv/discussion/272531/solved-camera-upload-stopped-working#latest

Camera upload was working perfectly fine until a week or so ago.

I get the message that it is uploading 33 pictures but in reality it is not uploading.

Can someone from the support team help me with reviewing the logs please?


#2

I am seeing a similar problem with the camera upload function.

From time to time, it says that it is uploading (notification on lock screen, etc.) but Remaining shows 0. Sometimes I can just disable and re-enable Camera upload but sometimes it takes restarting my phone. This is a minor annoyance.

In any case, all pictures are already uploaded. It seems to do this whenever I use the camera and does that well.


#3

i had similar issue. could not figure it out. Just kept trying things and what worked for me was to restart the camera upload setup on the phone and create a new album on the plex server (from the phone) and then it started. Hope it keeps going.


#4

I'm having the same problems - plex camera upload seems to hang rather than completing the upload.


#5

same here camera upload not working :(


#6

Please provide logs from the mobile app and the server when uploading is supposed to be happening and please provide screenshots of the issue

For Server Logs
See
https://support.plex.tv/hc/en-us/articles/201643703-Reporting-issues-with-Plex-Media-Server
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files

For Android app logs
See Email Device Logs
https://support.plex.tv/hc/en-us/articles/201573117-Android-Android-TV-and-Fire-TV-Logs
Email the logs to yourself and then attach with the server logs and any screenshots


#7

Solved at https://forums.plex.tv/discussion/272531/solved-camera-upload-stopped-working#latest