# SONOS not playing PLEX

**URL:** <https://forums.plex.tv/t/sonos-not-playing-plex/885332>\
**Category:** Plex Players\
**Tags:** server-synology, sonos\
**Created:** [August 15, 2024, 2:31pm UTC](https://forums.plex.tv/t/sonos-not-playing-plex/885332 "2024-08-15T14:31:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Brendianer](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/brendianer/32/225842_2.png) [@Brendianer](https://forums.plex.tv/u/Brendianer)\
**Post date:** [August 15, 2024, 2:31pm UTC](https://forums.plex.tv/t/sonos-not-playing-plex/885332/1 "2024-08-15T14:31:06Z")

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Dear all  
What could be the reason that SONOS is not playing my PLEX music.  
I get the error message “Unfortunatley there is an error”.  
In the same network with the same mobile the PLEX App is playing music files.  
Ayn idea?

 ![Screenshot_20240815_162343_Sonos](https://global.discourse-cdn.com/plex/original/4X/5/c/e/5ce72c0807fc6a6a8ef17a24a3ebebcb18d53e3a.jpeg)

The server connection seems ok:

 ![Screenshot 2024-08-15 162402](https://global.discourse-cdn.com/plex/original/4X/5/f/9/5f931a3fff4065cc519d26e5c9afe992f11b5391.jpeg)

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [November 13, 2024, 2:31pm UTC](https://forums.plex.tv/t/sonos-not-playing-plex/885332/2 "2024-11-13T14:31:18Z")

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