Server Version#: 1.27.0.5897 ARM v8 Player Version#: 1.27.0.5897 ARM v8 Hello, When trying to link Sonos account to plex by following official tutorial: https://support.plex.tv/articles/control-sonos-playback-with-a-plex-app/ I get an internal server error after clicking on “Sonos, link you acco…

Hello, how can I get support from plex ? How does this forum work ? Thanks for your help!

I just tested on my own account and had no issues going through the process to link my Sonos account to Plex. From the data you shared, it looks like you’re using the hosted/bundled version of the web app. Have you instead tried using the hosted version ( https://app.plex.tv/desktop ) of the web app t…

[image] pariss: Same error from app.plex.tv/desktop The team did some restarting/something of the Sonos-related services, so can you please try again? If you see the same error, please let us know which particular Plex app you’re using when you experience this (i.e. is it the same Plex accou…

Hello Chris Just tried again, same “Internal server error” : https://sonos.plex.tv/link?X-Plex-Token=XXXXXXXXXX&next=https%3A%2F%2Fapp.plex.tv%2Fdesktop%2F%23!%2F Yes: I’m connected with the same email address as the one used in this forum: f****o@gmail.com I’ve installed Plex on an Odroid HC4 (…

Hello @ChrisD Do you have any good news to share please ? :slight_smile: Thanks for your feedback !

No knew info to report, I’m afraid. There’s been a little investigation, but our expert Sonos staff are all currently very busy and committed to some other work/projects. It’s likely to be a while before there’s much availability to dig deep here, I’m afraid. That said, I do have a couple of other …

Dear @chrisc Thanks for taking the time to help me. I’ve tried from my iphone/safari/4G. still the same: internal server error. Shall we state that the issue is not related to my home network? Thanks for your awesome support ! [IMG_4487.PNG] [IMG_4488.PNG]

Dear @chrisc Is this sonos integration available only for plex pass users? If not, would it be interesting for troubleshooting if I would create a new fresh plex account and starts from here? We should better understand if the issue comes from a particularity of my plex account or not Thanks for…

[image] pariss: Is this sonos integration available only for plex pass users? Basic integration with Sonos is free for all users, when controlling playback through the Sonos app itself. But using a Plex app (e.g. mobile Android or iOS) to control Sonos does require an active Plex Pass. So, y…

Sonos.plex.tv : Internal Server Error

Plex Players

pariss June 21, 2022, 5:57am 4

Hi Chris, thanks for your support.

Same error from app.plex.tv/desktop

https://sonos.plex.tv/link?X-Plex-Token=----------------------&next=https%3A%2F%2Fapp.plex.tv%2Fdesktop%2F%23!%2F

Plex app is installed on a Odroid HC4/Debian 11 system
Latest version: 1.27.0.5897

Thanks for your strong support!

[moderator edit: screenshot and URL contained access token. Don’t post access tokens! You might as well post your plex username and the password publicly.]

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Sonos.plex.tv : Internal Server Error

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