# Source is unavailable **URL:** \ **Category:** Live TV & DVR\ **Tags:** server-windows, server-qnap\ **Created:** [April 5, 2020, 11:42pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730 "2020-04-05T23:42:12Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![mickgeorge](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mickgeorge](https://forums.plex.tv/u/mickgeorge)\ **Post date:** [April 5, 2020, 11:42pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/1 "2020-04-05T23:42:13Z")
Server versions: 1.19.1.2621 (Windows) & 1.18.9.2578 (QNAP) Player Versions: 1.6.5.1097-3bb9dc68 & 4.29.2 (PMP) Tuner Make/Model: HDHomerun Connect Quatro Guide/Lineup name: Freeview OTA Using XMLTV?: No Channel number/Name: All I’m unable to watch live TV using the Windows client - no matter what channel I choose I receive a “Playback error - source is unavailable” error message. Live TV plays fine through any android devices or web browser. Problem exists across both Plex servers and multiple Windows clients. I’ve tried playing around with various transcoding options but makes no difference. Recording and playback work fine. ---
**Author:** ![wakkawakka](https://avatars.discourse-cdn.com/v4/letter/w/b19c9b/32.png) [@wakkawakka](https://forums.plex.tv/u/wakkawakka)\ **Post date:** [April 6, 2020, 1:15am UTC](https://forums.plex.tv/t/source-is-unavailable/568730/2 "2020-04-06T01:15:34Z")
Using the windows client. I’m able to watch all my TV channels internally, but all my radio channels show this “source is unavailable” error message. Remotely however, Plex live TV has all channels showing “source is unavailable” Android on 4G and WiFi plays both TV and radio channels fine I’m running manually-specified port ---
**Author:** ![mickgeorge](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mickgeorge](https://forums.plex.tv/u/mickgeorge)\ **Post date:** [April 29, 2020, 10:32pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/3 "2020-04-29T22:32:51Z")
Anyone from Plex on these forums? Bought a solution recommended by Plex and it doesn’t work with Plex - would be grateful for some help? ---
**Author:** ![plex\_companydesigns\_net](https://avatars.discourse-cdn.com/v4/letter/p/b9bd4f/32.png) [@plex\_companydesigns\_net](https://forums.plex.tv/u/plex_companydesigns_net)\ **Post date:** [May 9, 2020, 2:26am UTC](https://forums.plex.tv/t/source-is-unavailable/568730/4 "2020-05-09T02:26:23Z")
I have exactly the same problem. I find it hard to believe that Silicon Dust or the Plex people do not have tech’s cruising this forum on a regular basis helping people with this stuff. As far as I am concerned I have thrown my money in the ditch if I can’t get any help. These companies depend on each other to enhance the sales of each company, almost as if they are full partners. It makes no sense to not help even if the other companies software is shutting down a customer’s happiness. Help! ---
**Author:** ![clarosj](https://avatars.discourse-cdn.com/v4/letter/c/e47774/32.png) [@clarosj](https://forums.plex.tv/u/clarosj)\ **Post date:** [May 9, 2020, 12:17pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/5 "2020-05-09T12:17:31Z")
I have the same problem. Silicon Dust Quatro and connect (2 tuners) and two plex (one in Mac and one in windows). I get the Source is unavailable with six turners in the private net ;( My other main concern is with the timeshift. The bar simply doesn’t work most of the time in a Mac Player. You shift 10 seconds and goes to the beginning. ---
**Author:** ![mickgeorge](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mickgeorge](https://forums.plex.tv/u/mickgeorge)\ **Post date:** [July 15, 2020, 5:23pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/6 "2020-07-15T17:23:51Z")
So are there any Plex employee interested in responding??? Happy to take the advertising $$ off Homerun and promote their products, but not really too bothered whether they actually work with your product? ---
**Author:** ![yordan.tsanov](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yordan.tsanov/32/11333_2.png) [@yordan.tsanov](https://forums.plex.tv/u/yordan.tsanov)\ **Post date:** [August 16, 2020, 4:49pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/7 "2020-08-16T16:49:56Z")
Hi, Here is the answer: [Live Tv Source Unavailable on new 1.18.6.2368](https://forums.plex.tv/t/live-tv-source-unavailable-on-new-1-18-6-2368/537771) ---
**Author:** ![mickgeorge](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@mickgeorge](https://forums.plex.tv/u/mickgeorge)\ **Post date:** [September 29, 2020, 4:28pm UTC](https://forums.plex.tv/t/source-is-unavailable/568730/8 "2020-09-29T16:28:48Z")
Thanks for the follow-up. Unfortunately this didn’t work for me ---
**Author:** ![Rainey01](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/rainey01/32/4955_2.png) [@Rainey01](https://forums.plex.tv/u/Rainey01)\ **Post date:** [December 7, 2020, 5:51am UTC](https://forums.plex.tv/t/source-is-unavailable/568730/9 "2020-12-07T05:51:05Z")
You may need to restart the server after disabling that setting. I setup the DVR and Live-TV and this was working. I had trouble getting audio in my Android Boxes. I changed some settings and then have never got this to work again. Server on Win 8.1 and open Plex in Firefox browser and get this playback error when trying to play a TV show from the TV guide. I gave up, i don’t really use it this way but it did work at first. I disabled that option but no different but i did not restart the server so maybe that would help. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [March 7, 2021, 5:51am UTC](https://forums.plex.tv/t/source-is-unavailable/568730/10 "2021-03-07T05:51:12Z")
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