# Spited letters PlexFont-Regular STILL NOT SOLVED !
**URL:** https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144
**Category:** العربية - Arabic
**Created:** [November 17, 2014, 8:51pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144 "2014-11-17T20:51:24Z")
**Posts on this page:** 19
**Page:** 1
### Author:  [@manografix](https://forums.plex.tv/u/manografix)
#### Post date: [November 17, 2014, 8:51pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/1 "2014-11-17T20:51:24Z")
Hello guys,
for the last few hours I was trying to follow the problem with Arabic subtitle,
after converting ART files to UTF-8 using software Subtitle Edit I got the Arabic but with spitted letters,
so I still have a hope before canceling my Plex Pass subscription !!!
I'm using windows and XBOX one -,- thanks..................
---
### Author:  [@simon100100](https://forums.plex.tv/u/simon100100)
#### Post date: [November 18, 2014, 8:17am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/2 "2014-11-18T08:17:15Z")
- uncompress the attached file.
- Go to "C:\Program Files (x86)\Plex\Plex Media Server\Resources"
- rename located in the folder PlexFont-Regular.ttf to anything.
- Put the the file in the rar in the same folder.
---
### Author:  [@slablak](https://forums.plex.tv/u/slablak)
#### Post date: [March 7, 2015, 3:36pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/3 "2015-03-07T15:36:07Z")
Hey is everyone not having issue with upgrade of Plex on samsung smart tv...caus even subtitle arabic show but still spitted letters.
Only work correctly without spitted when I playback mode transcoding ....and it's so laggy for me ??? any help for this problem
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [March 13, 2015, 10:29am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/4 "2015-03-13T10:29:41Z")
Plex on samsung smart tv. arabic show but still spitted letters. Also me.
---
### Author:  [@slablak](https://forums.plex.tv/u/slablak)
#### Post date: [March 20, 2015, 11:33pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/5 "2015-03-20T23:33:10Z")
still the same issue even with new uptade ....I hope they will fix it .....//
---
### Author:  [@omidta](https://forums.plex.tv/u/omidta)
#### Post date: [March 31, 2015, 3:35pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/6 "2015-03-31T15:35:23Z")
Please help I have same problem
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [March 31, 2015, 4:11pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/7 "2015-03-31T16:11:03Z")
What is spitted letters?
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [March 31, 2015, 7:56pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/8 "2015-03-31T19:56:12Z")
> What is spitted letters?
its encoding issue this one will make it work very well
Windows-1256
for example in arabic:
مثال = م ث ا ل
مرحبا = م ر ح ب ا
arabic letters should be connected like below:
i hope you solve it for Samsung smart tv app. it was working well.
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [March 31, 2015, 10:37pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/9 "2015-03-31T22:37:51Z")
Oh, you mean that the letter are split, not connecting? Understood.
Does it happen both when transcoding, and when not transcoding subtitles?
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [April 1, 2015, 6:47am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/10 "2015-04-01T06:47:05Z")
> Oh, you mean that the letter are split, not connecting? Understood.
> Does it happen both when transcoding, and when not transcoding subtitles?
Does it happen both when transcoding, and when not transcoding subtitles?
\* when transcoding
Arabic Translation after trans-coding to UTF-8. it comes spitted. older version of PLEX it was work.
\* not transcoding subtitles
arabic letters shown as : ?? ?????? ?? ????? ?? ??
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [April 1, 2015, 9:47am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/11 "2015-04-01T09:47:25Z")
> **Arabic Translation before** convert to codding UTF-8 to run it by PLEX: "not needed for others players:
>
> arabic letters shown as : ?? ?????? ?? ????? ?? ??
>
> **Arabic Translation **** after **trans-coding to UTF-8. it comes spitted after trans-codding.
>
> older version of PLEX when i convert Arabic translation to UTF-8 it was work.
I am sorry, but I really do not understand what you are trying to say. I suspect it is because both of us are non-native english speakers.
Also, can you please stop writing in different sizes of text, and using background on texts. It makes my head hurt :)
Can someone help me understand what meshalbs is saying? I would love to help out here.
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [April 1, 2015, 10:01am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/12 "2015-04-01T10:01:16Z")
> I am sorry, but I really do not understand what you are trying to say. I suspect it is because both of us are non-native english speakers.
> Also, can you please stop writing in different sizes of text, and using background on texts. It makes my head hurt :)
>
> Can someone help me understand what meshalbs is saying? I would love to help out here.
sorry for that, please recheck the post now i hope its clear. and thanks for your supporting.
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [April 1, 2015, 10:10am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/13 "2015-04-01T10:10:08Z")
> sorry for that, please recheck the post now i hope its clear. and thanks for your supporting.
Much appreciated meshalbs. Just to make it clear:
When you say that you are transcoding to UTF-8, do you mean that you are transcoding? Do you mean that you manually change the subtitle file with a text editor to use UTF-8 text encoding? Because "transcoding" and "changing text encoding to UTF-8" is not the same thing.
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [April 1, 2015, 10:11am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/14 "2015-04-01T10:11:52Z")
> Much appreciated meshalbs. Just to make it clear:
>
> When you say that you are transcoding to UTF-8, do you mean that you are transcoding? Do you mean that you manually change the subtitle file with a text editor to use UTF-8 text encoding? Because "transcoding" and "changing text encoding to UTF-8" is not the same thing.
this is what i mean : manually change the subtitle file with a text editor to use UTF-8 text encoding.
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [April 1, 2015, 10:23am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/15 "2015-04-01T10:23:48Z")
> this is what i mean : manually change the subtitle file with a text editor to use UTF-8 text encoding.
Perfect. Ok, so now we need to figure out if the transcoder is being used or not, and if it makes a difference compared to Direct Play.
1. If you play that same movie/episode in the web client, what happens then? With web client I mean the interface that can be accessed via your web browser. If you are sitting on the same machine as you have PMS installed on, you can access the web interface by visiting:
```
http://127.0.0.1:32400/web
```
2. If you play the same movie/episode on a computer using "Plex Home Theater" version 1.3.5.431 (which is the latest version for those without Plexpass membership), does the subtitles show up fine then?
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [April 1, 2015, 1:23pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/16 "2015-04-01T13:23:58Z")
in the web client = work fine.
plex on samsung tv: 2.001 = splitted
same episode and translation.
---
### Author:  [@atrus](https://forums.plex.tv/u/atrus)
#### Post date: [April 1, 2015, 1:35pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/17 "2015-04-01T13:35:01Z")
> in the web client = work fine.
> plex on samsung tv: 2.001 = splitted
>
> same episode and translation.
Excellent. That means that PMS handles it fine, but the Samsung client does not. So I suggest you start a new thread in the [Samsung subforum](https://forums.plex.tv/forum/89-samsung-smart-hub/) with this text:
Title:
```
Samsung client does not handle Arabic subtitles well
```
Text example for the post:
```
Hi everyone! I am having some issues with the Samsung client version 2.001. I manually change text encoding to UTF-8 to avoid having subtitles with ?????????? instead of the characters of the arabic alphabet. When I do that the letters show up, but they are not connected. Arabic words are connected much like some of you guys handwriting styles (attached are two images, one showing connected text, and one showing how it looks in 2.001). When I play the movie in the web client, the movie is transcoded and the subtitle is burnt in. And that looks like it should. So the PMS transcoder handles this fine.
```
Attach the two images I wrote about in the text suggestion above, to help Orca understand what the issue is.
Good luck meshalbs!
---
### Author:  [@meshalbs](https://forums.plex.tv/u/meshalbs)
#### Post date: [April 1, 2015, 2:01pm UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/18 "2015-04-01T14:01:56Z")
> Excellent. That means that PMS handles it fine, but the Samsung client does not. So I suggest you start a new thread in the [Samsung subforum](https://forums.plex.tv/forum/89-samsung-smart-hub/) with this text:
>
> Title:
>
> ```
> Samsung client does not handle Arabic subtitles well
> ```
> Text example for the post:
>
> ```
> Hi everyone! I am having some issues with the Samsung client version 2.001. I manually change text encoding to UTF-8 to avoid having subtitles with ?????????? instead of the characters of the arabic alphabet. When I do that the letters show up, but they are not connected. Arabic words are connected much like some of you guys handwriting styles (attached are two images, one showing connected text, and one showing how it looks in 2.001). When I play the movie in the web client, the movie is transcoded and the subtitle is burnt in. And that looks like it should. So the PMS transcoder handles this fine.
> ```
> Attach the two images I wrote about in the text suggestion above, to help Orca understand what the issue is.
> Good luck meshalbs!
thanks a lot my dear for your support, i found a thread there [https://forums.plex.tv/topic/153930-arabic-subtitles-problem-remains-in-v-2001/](https://forums.plex.tv/topic/153930-arabic-subtitles-problem-remains-in-v-2001/)
---
### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [December 21, 2019, 3:34am UTC](https://forums.plex.tv/t/spited-letters-plexfont-regular-still-not-solved/83144/19 "2019-12-21T03:34:36Z")
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