# SSL certificate reset
**URL:** https://forums.plex.tv/t/ssl-certificate-reset/940222
**Category:** Remote Access
**Tags:** server-linux
**Created:** [July 2, 2026, 11:50pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222 "2026-07-02T23:50:50Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@quicksil48](https://forums.plex.tv/u/quicksil48)
#### Post date: [July 2, 2026, 11:50pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/1 "2026-07-02T23:50:50Z")
Can I please get a cert reset?
> Server Version#: 1.43.2.10687
>
> Jul 01, 2026 08:28:22.552 [125431093578552] DEBUG - CERT: Forcing refresh.
> Jul 01, 2026 08:28:22.566 [125431093578552] DEBUG - CERT: Certificate expires soon, fetching a new one.
> Jul 01, 2026 08:28:22.566 [125431093578552] DEBUG - [HCl#f4] HTTP requesting GET [https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/subject](https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/subject)
> Jul 01, 2026 08:28:22.756 [125431099906872] DEBUG - [HttpClient/HCl#f4] HTTP/1.1 (0.2s) 200 response from GET [https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/subject](https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/subject)
> Jul 01, 2026 08:28:22.824 [125431093578552] DEBUG - [HCl#f5] HTTP requesting PUT [https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/csr?reason=expiring&invalidIn=-4107843](https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/csr?reason=expiring&invalidIn=-4107843)
> Jul 01, 2026 08:28:22.891 [125431099906872] DEBUG - [HttpClient/HCl#f5] HTTP/1.1 (0.1s) 429 response from PUT [https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/csr?reason=expiring&invalidIn=-4107843](https://plex.tv/api/v2/devices/199fa0ade14f9ec3908768a44a58274918b8a966/certificate/csr?reason=expiring&invalidIn=-4107843) (reused)
> Jul 01, 2026 08:28:22.891 [125431093578552] ERROR - CERT: Error acquiring new certificate: Failed to upload CSR: 429,
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 3, 2026, 7:02am UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/2 "2026-07-03T07:02:16Z")
Done. Please stop and restart your server now.
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### Author:  [@andylytical](https://forums.plex.tv/u/andylytical)
#### Post date: [July 5, 2026, 3:15pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/3 "2026-07-05T15:15:04Z")
i think i need a cert reset
local server page says remote access is good but [app.plex.tv](http://app.plex.tv) says cannot access securely
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### Author:  [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [July 5, 2026, 3:17pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/4 "2026-07-05T15:17:30Z")
Done. Please stop and restart your server now.
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### Author:  [@andylytical](https://forums.plex.tv/u/andylytical)
#### Post date: [July 5, 2026, 6:21pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/5 "2026-07-05T18:21:26Z")
Just got home and restarted. Still seeing the same issue. Any other things I can try?
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### Author:  [@trini\_s2k](https://forums.plex.tv/u/trini_s2k)
#### Post date: [August 10, 2026, 6:21pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/6 "2026-08-10T18:21:00Z")
Can i get a cert reset too everything i sgreen but i cant access it on my own network everyone outside can
[mod edit: your certificate is brand new. So that’s most likely not the culprit. See [Client says it won't play from "remote server", although the server is local](https://forums.plex.tv/t/client-says-it-wont-play-from-remote-server-although-the-server-is-local/921148/1) for a few things to check. If there are more questions, please create your own forum thread. ]
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### Author:  [@richter56](https://forums.plex.tv/u/richter56)
#### Post date: [August 17, 2026, 4:12pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/7 "2026-08-17T16:12:34Z")
Could I also get certificate reset? My Nvidia Shield TV server status is Indirect.
Thank you, Bret
[mod edit: Your issue looks exactly like this one: [PMS can't acquire certificate — persistent "API rate limit exceeded" (429, code 1003) - #2 by OttoKerner](https://forums.plex.tv/t/pms-cant-acquire-certificate-persistent-api-rate-limit-exceeded-429-code-1003/941675/2) ]
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### Author:  [@richter56](https://forums.plex.tv/u/richter56)
#### Post date: [August 17, 2026, 5:06pm UTC](https://forums.plex.tv/t/ssl-certificate-reset/940222/8 "2026-08-17T17:06:07Z")
The Shield internal storage still has 3.5GB available so I don’t think that is the issue.