# SSL Error with Synology Server

**URL:** https://forums.plex.tv/t/ssl-error-with-synology-server/807902
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [August 27, 2022, 4:47pm UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902 "2022-08-27T16:47:33Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![PaulOShea](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@PaulOShea](https://forums.plex.tv/u/PaulOShea)
#### Post date: [August 27, 2022, 4:47pm UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/1 "2022-08-27T16:47:33Z")

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Server Version#: 1.28.1.6104  
Player Version#:  
After updating my password due to the security breach, my Plex server now complains about an SSL error when I go into the server locally. I am running the server on an Synology NAS with its own lets encrypt cert and plex has always worked with the LE cert. But in the last 2-3 days Chrome issues a warning that the Cert is wrong

\*_This server could not prove that it is **[mydomainname.synology.me](http://mydomainname.synology.me)** ; its security certificate is from **.7e0747b55dba4afe80402cd0e1920a6f.plex.direct**. This may be caused by a misconfiguration or an attacker intercepting your connection._

I’ve tried a full reinstall on Synology, new Plex user account etc but no change.

Any ideas why this might be the case?

Thanks  
Paul.

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [August 27, 2022, 5:33pm UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/2 "2022-08-27T17:33:33Z")

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You must add your certificate to Plex so it’s aware of, and accepts. it.

Settings - Server - Network - Show Advanced.

In the P12 you give it, you must also include the CA.

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### Author: ![PaulOShea](https://avatars.discourse-cdn.com/v4/letter/p/ebca7d/32.png) [@PaulOShea](https://forums.plex.tv/u/PaulOShea)
#### Post date: [August 27, 2022, 6:21pm UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/3 "2022-08-27T18:21:29Z")

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Thansk for the reply, but 've used plex for well over 5 years now and I’ve never had to do that. It has always worked with the cert that was applied to the NAS unit. Up to 4 days ago the same installation didn’t need Plex to have the LE cert details added to it. Is this a new requirement in the very latest plex server install?

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [August 27, 2022, 7:05pm UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/4 "2022-08-27T19:05:40Z")

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The requirement has been there (when you use your own certificate) since sometime around 1.18.5-ish.

All you’re doing is telling PMS that your cert is originating requests.

NOW, one thing which can’t happen, and does happen on Synology (and other hosts) –

1. You add a cert to DSM/NAS.
2. ALL inbound to the NAS, regardless whether PMS or whatever, is grabbed by that certificate (the HTTPS connection to the host’s TCP/IP stack).
3. DSM/NAS itself is hijacking the connection and creating a Man-in-the-middle “attack” which doesn’t really exist
4. PMS has **always** reported them since it started allowing user certificates.
5. PMS rejects these as you’re seeing now.

In summary, could this be DSM – Yes.  
Is it a good idea to inform PMS and avoid the rejection – Yes.

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### Author: ![Josey45](https://avatars.discourse-cdn.com/v4/letter/j/a88e4f/32.png) [@Josey45](https://forums.plex.tv/u/Josey45)
#### Post date: [August 28, 2022, 12:25am UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/5 "2022-08-28T00:25:51Z")

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I’m having similar issues since the latest update Plex doesn’t recognise my server. Infact I’ve been getting messages from Plex saying someone a third party has gained access to my Plex account but i think it’s actually myself. I had a problem about a year ago when my Synology Nas wouldn’t power on, so bought a newer Synology and migrated my stuff over. I’m pretty sure it must have something to do with this problem too but I’ve no idea how to sort it. Possibly a certificate issue.

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [November 26, 2022, 12:25am UTC](https://forums.plex.tv/t/ssl-error-with-synology-server/807902/6 "2022-11-26T00:25:56Z")

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