Starting to understand the Team's priorities

Which announcement? The one about the newest update to Plex? Well, since I JUST TODAY made a Premium Music library for the very first time, that might answer that question…

@MikeG6.5 said:
Which announcement? The one about the newest update to Plex? Well, since I JUST TODAY made a Premium Music library for the very first time, that might answer that question…

The photo tagging stuff. Must have been the #1 requested feature :slight_smile:

I can’t type the disgust I feel here as I’m sure the censors would get involved.

@KarlDag said:

@MikeG6.5 said:
Which announcement? The one about the newest update to Plex? Well, since I JUST TODAY made a Premium Music library for the very first time, that might answer that question…

The photo tagging stuff. Must have been the #1 requested feature :slight_smile:

I received the email about that and thought “what an extreme waste of programming time and energy.”

People may want “photos” and “music” but I have great apps for those things and I see no value in Plex wasting programming energy and developer time on them. Those kind of things should be added when at least most of the major problems and shortcomings have been effectively addressed.

I understand the desire to want one place for all media but trying to be everything for everybody usually results in being nothing for nobody.

Plex needs to get their meat and potatoes right and then they can move on to the chocolate covered strawberry shortcake.

I saw the photo tagging post on facebook today and I almost lost it.

What are the devs doing with their time? Honestly I didn’t pay $150 so they can waste their time on this crap.

Honestly this is how I feel. I’m sorry if I offend anyone with this but this crap really pisses me off. I’m wondering if the devs are trying to get more people to sign up for Plex Pass so more money is coming in so they release these “easy coding” features to try and “WOW” people into subscribing. Yes I know the goal for every company is to make money but the goal should also be to make the customer happy. We have the DVR client that hasn’t seen an update in over two months now. We have Amazon Cloud client that they still limit the number of people doing it (could be an Amazon thing I don’t know). We have numerous other MAJOR bugs that need to be fixed. And they release something that barely anybody wants or even asked for.

“Hey guys we haven’t did anything in awhile … lets code something fast so members feel we are using their money wisely and then get back to taking “business trips” with all this money coming in from new subscribers who see it and think they are getting a finished product”

This is how I feel.

They need to hire a project manager. If they have one they need to fire that person and hire a real project manager. Someone who sets deadlines. Someone who has weekly meetings and demands status updates on betas, major bugs, and new features. I feel this company is run by a bunch of people who do not know how to run a company.

@Joe4992 said:
This is how I feel.

I feel your sentiment, but I do think some nuance is in order. While we do not know Plex’s internal roadmap and timelines (making that transparent is an other discussion. For what its worth, I do think that they should), throwing people at an engineering problem doesn’t get it solved quicker. I’m assuming here, but for the Amazon Cloud client it sounds like ‘one step forward three steps back’ kind of deal because of unforseen problems with AWS. I’m sure Plex have people working on that problem, but that doesn’t mean that other planned features should be scrapped or delayed because of that. And not every Plex-engineer is interchangable.

So yeah, does Plex have ‘ulterior’ motives by creating new features? Probably, who knows. Maybe they’re aiming for a buy-out by a bigger company who might be interested because of those specific features. Little wrong with that, business wise. But that doesn’t mean that they’re twiddling their thumbs. Plex is run by a relatively small team; and not every bug or issue can be solved in a timely matter.

@Elijah_Baley said:

@KarlDag said:

@MikeG6.5 said:

Plex needs to get their meat and potatoes right and then they can move on to the chocolate covered strawberry shortcake.

what exactly do you think their “meat and potatoes” are?

@trudge said:

@Elijah_Baley said:
Plex needs to get their meat and potatoes right and then they can move on to the chocolate covered strawberry shortcake.
what exactly do you think their “meat and potatoes” are?

Definitely NOT Plex Cloud Beta, or PMS on a router. Or Music, Photos and other fringe things. (Such as audio books?)

Yeah, Plex is about media… But that media has been movies and TV shows. That’s where Plex got it’s start. And until the features serving those 2 media types are finished, the other stuff is fluff. That means filling out the Feature Requests that SERVE the media types people have been asking to have added for years.

How much development time was spent on the photos and music instead of finalizing the most requested Feature Request in Plex’s history? (In case you haven’t seen it: https://forums.plex.tv/discussion/80857/popular-server-side-speed-limits-caps-for-shared-subscribed-users) The competitions has had it in their Server application for 2 years or so. The development of that feature in the competition STARTED as a result of the request appearing on Plex’s Feature Request forum if you pay any attention to that particular time line. (Many of us do look at the competition…) Here’s the list of TOP feature Requests on that forum: https://forums.plex.tv/discussion/comment/1258037/#Comment_1258037

Plex’s popularity is BECAUSE of the users that have added their voice to the Feature Request forums. And nothing on that forum has had serious development completed in 2016. If you look at the second on the list of “completed Features” on @MovieFan.Plex’s post I just linked, people’s number one complaint about Sharing is the lack of Blacklist style filtering. Which I personally know has been a thorn to many of the old timers on these forums…

Of the top 10 Feature Requests in that post I linked you to, there are over 10,600 votes for the top 10 requests in that thread. The PS3/4 Feature came about when that feature had around 900 votes for it. (Which at that time, it was the most voted for feature. It has since been surpassed by almost all of the Top 10 requests.) Outside of the dribs we got with the Streaming Brain, nothing on the top 10 list has had anything done since 2015. (Can’t count Plex DVR as movement on Live TV streaming, as it’s still a recorded stream.)

In any case, Plex’s popularity is as much the development of the features it has now, as it is the features the users have brought to the table. There is the “Meat and Potatoes” of Plex.

the damn priority should be ANDROID because it was never ready to begin with
and things they keep saying is added get’s backed up or taking out without saying anything is annoying

Cant backup anything on shield TV ( because the files are hidden within android)
No music premium
no photo tagging premium
and most of all no support of adoptable storage ( we need to be able to push everything on external mounted HD )

@TwistedEndz said:
the damn priority should be ANDROID because it was never ready to begin with
and things they keep saying is added get’s backed up or taking out without saying anything is annoying

WOW! Just Wow!

The whole gist of this thread is that Feature Requests are being ignored! That fringe devices, such as your NVidia Shield TV have a higher priority for development than the features many users have been begging to get for YEARS!

And yes, I consider the NVidia Shield and the NetGear X10 routers as fringe devices. The Shield TV is a Client, not a Server… It really has no business running server side software in a Client/Server environment. As you are so quick to point out in your various posts of dissatisfaction with the performance you experience with it.

You want a GREAT PMS experience? Invest in a middle to high level NAS or a recently made desktop or laptop PC and install Plex Media Server on it. Make sure you get your media set up correctly for it, though… An even better experience? More investment required, but rack mounted servers with 10K passmarks per CPU or more…

In short: Stop playing games with a device better suited to be a client than a server.

@MikeG6.5 said:
There is the “Meat and Potatoes” of Plex.

Are you sure its not just about generating revenue through a subscription style business? Get a device on some kind in front of people and then get them paying for something. The diversity of product seems to be pretty key in where they are driving to. Not that we get to see stats, but given every new device/function seems to gather new forum users and for every noisy forum user there are more who dwell in silence, it would appear their model is working.

If Macdonald’s turned up at your door and offered you a million dollars in cash/brand exposure/co-marketing to eat their “food” would you tell them to go jump and go back to roasting your chicken in the kitchen? Why would you expect Plex to say no to nVidia?

You have no idea if the feature requests are being ignored or not, it’s closed development. You just know you questions about them are being ignored - that isn’t the same thing.

@MikeG6.5 said:

@TwistedEndz said:
the damn priority should be ANDROID because it was never ready to begin with
and things they keep saying is added get’s backed up or taking out without saying anything is annoying

WOW! Just Wow!

The whole gist of this thread is that Feature Requests are being ignored! That fringe devices, such as your NVidia Shield TV have a higher priority for development than the features many users have been begging to get for YEARS!

And yes, I consider the NVidia Shield and the NetGear X10 routers as fringe devices. The Shield TV is a Client, not a Server… It really has no business running server side software in a Client/Server environment. As you are so quick to point out in your various posts of dissatisfaction with the performance you experience with it.

You want a GREAT PMS experience? Invest in a middle to high level NAS or a recently made desktop or laptop PC and install Plex Media Server on it. Make sure you get your media set up correctly for it, though… An even better experience? More investment required, but rack mounted servers with 10K passmarks per CPU or more…

In short: Stop playing games with a device better suited to be a client than a server.

I know what you’re saying, and I generally agree, but not in this case. The shieldtv is the first device to support hardware transcoding, especially HEVC. Because of it, it is a more powerful server than many people’s NAS or even computers like Mac Minis.

That said, I would have preferred it they worked on hardware accelerated transcoding for more popular platforms, of course.

Most you guys are right on!
Plex needs to operate like a Software Development Company…
Not a bunch of hackers playing with toys.

I feel sorry for the devs as this is largely due to lack of any focus by management, real management skill or experience in developing software systems.

I agree, this lack of focused management and experience COULD kill Plex as other companies seem to know how to do it right and are starting to catch up and overtake. If Plex does not wake up and get with the program, they will be eclipsed by another young startup doing all this better while Plex is asleep at the switch.

Would not be the first time in this industry where the “Bright Star” (Such as Plex) dims due to incompetent management and lack of focus!! And after it dims… usually burns out!!!

With respect to understanding Plex Priorities, I can’t tell as they are all over the page. Seems to me management has established NO priorities. Just my observation.

@KarlDag said:

@MikeG6.5 said:

@TwistedEndz said:
the damn priority should be ANDROID because it was never ready to begin with
and things they keep saying is added get’s backed up or taking out without saying anything is annoying

WOW! Just Wow!

The whole gist of this thread is that Feature Requests are being ignored! That fringe devices, such as your NVidia Shield TV have a higher priority for development than the features many users have been begging to get for YEARS!

And yes, I consider the NVidia Shield and the NetGear X10 routers as fringe devices. The Shield TV is a Client, not a Server… It really has no business running server side software in a Client/Server environment. As you are so quick to point out in your various posts of dissatisfaction with the performance you experience with it.

You want a GREAT PMS experience? Invest in a middle to high level NAS or a recently made desktop or laptop PC and install Plex Media Server on it. Make sure you get your media set up correctly for it, though… An even better experience? More investment required, but rack mounted servers with 10K passmarks per CPU or more…

In short: Stop playing games with a device better suited to be a client than a server.

I know what you’re saying, and I generally agree, but not in this case. The shieldtv is the first device to support hardware transcoding, especially HEVC. Because of it, it is a more powerful server than many people’s NAS or even computers like Mac Minis.

That said, I would have preferred it they worked on hardware accelerated transcoding for more popular platforms, of course.

The Shield may have hardware transcoding but it still makes a horrible server and Plex released it before it was remotely ready, I guess just to say they did. It was and is a waste of time and energy to have a Plex server on the Shield TV. It is like trying to use a Golden Retriever as a guard dog. It may work and it may even do a good job but it is not what it is best at.

Just because something can be done does not mean it should be dons and really does not mean it is a good idea.

The Shield is both a poor server and a poor client but it is a pretty good Android based gaming platform. Plex wasted their time making it a server and that just shows what Plex is getting wrong. They seem to think more is better when the reality is that only better is truly better.

Plex has been, for a good while now, making decisions that seem aimed at spreading the Plex environment everywhere when they should, in my belief, focus on making their products stable and fully functional on the platforms they currently support.

Plex should focus strongly on movies and TV and get those right and then move on to one or two other platforms at a time and then get those right and so on.

They also should pay attention to their users when making design choices instead of using the current limited set of “ninjas” that all think alike and agree with whatever the developers want. One of the best examples recently is the stupid “Post play” screen which has been forced down everyone’s gullet. It should be a toggle as some like it and some do not but Plex implemented it for everyone and they excused it by saying “it is too complicated” to make it a choice. That is just stupid but on a par whit the other stupid decisions Plex has made in the recent history. It is like Plex reached a certain size and suddenly got stupid.

If making “Post Play” a toggle is too complicated then Plex needs a different set of designers/developers as the current ones are not smart enough to keep a great product great.

But when you loose focus on what made you great it is quite understandable that quality from top to bottom will suffer.

The Shield is both a poor server and a poor client but it is a pretty good Android based gaming platform. Plex wasted their time making it a server and that just shows what Plex is getting wrong. They seem to think more is better when the reality is that only better is truly better.

lol what are you smoking?

I have 12 people streaming right now some are transcoding some are direct , none buffering never a complaint , the ■■■■■■■ thing is always ON and doesn’t use energy

you make no sense

@TwistedEndz said:

The Shield is both a poor server and a poor client but it is a pretty good Android based gaming platform. Plex wasted their time making it a server and that just shows what Plex is getting wrong. They seem to think more is better when the reality is that only better is truly better.

lol what are you smoking?

I have 12 people streaming right now some are transcoding some are direct , none buffering never a complaint , the **** thing is always ON and doesn’t use energy

you make no sense

Well I tried to get a simple one person server set up on the shield and it would not even completely scan my library even once. It stopped half wat through and I could not after fighting it for over a week get it to finish. While on a basic PC the whole library scan completed in less that a day.

It was released before it was ready and it never worked well for a moderately sized library.

It may work well for a small library but for one of decent size it just would not work even 1/10 as well as a regular PC.

The lack of sense comes from you.

listen , I didn’t denied it wasn’t ready , I said that if you scroll up , my point is if they ■■■■■■■ fixed it it would be awesome, I’m running a 8TB server on it , it didn’t take that long to scan , and it works NICE when it works, I’m pist because they keep saying that they will add stuff , but they just don’t … like the premium music and this
@ManuelPG said:
I’m glad to announce that version 5.2 of the app will (finally) include proper support for adoptable storage. Sorry it’s taken so long.
again none of these exist … I bought a usb SSD once that adoptable storage is fixed , this server should be awesome enough for my needs !!

In thinking more about this and since I think Plex is a killer app…

I would be interested it volunteering to consult or help Plex get to the next level.

I have been in the software development industry for 30+ years developing and managing significant software and technology projects including the Western Region of KPMG.

My resume is here… https://www.linkedin.com/in/johnrealjr

Let me know if any interest…

I wonder why no plex devs have posted on this thread. My guess is they are staying far away as they can and hope it blows over.

Next new feature:

“Sync your music with Pandora Radio. We have teamed up with Pandora Radio so you listen to your Plex music with no ads and unlimited skips! Make custom playlists through Pandora as if you were using their service. We are excited to bring you this new service ONLY for Plex Pass users.”

When we ask about the next DVR version, they don’t have time to do that because they spent all their time with this useless feature that again no one will even care about.

The Plex Devs have no control over the problem.
I would bet many of them are as frustrated as we are…

I am REALLY willing to help as per my above post…

If I bring anything to the table… Who knows??

IMHO. I think the Pandora interface, Amazon Cloud projects (and others such as Nvidia as a server) are total waste of time and certainly should not be a focus (or lack of LOL).
DVR is cool but should take a back burner till Plex gets their priorities in focus…