# Stops playing before movie ends

**URL:** <https://forums.plex.tv/t/stops-playing-before-movie-ends/810373>\
**Category:** Plex Media Server\
**Tags:** server-nvidia-shield\
**Created:** [September 11, 2022, 3:14pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373 "2022-09-11T15:14:28Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [September 11, 2022, 3:14pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/1 "2022-09-11T15:14:28Z")

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Server Version#: 1.25.2.5319  
Player Version#: 4.90.1

Several movies from playing from remote, stops around 1 minute +/-, before the movies ends. It freezes the image and don’t play the rest of the movie. With any player from remote. If playing on my local nvidia shield it doesn’t happen.  
[Plex Media Server Logs\_2022-09-14\_18-37-19.zip](https://forums.plex.tv/uploads/short-url/lbg90IT2yhvCrYBX42HvpvVhjgL.zip) (1.8 MB)

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**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [September 14, 2022, 11:41am UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/2 "2022-09-14T11:41:53Z")

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Anyone has an idea please?

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**Author:** ![granjan7](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@granjan7](https://forums.plex.tv/u/granjan7)\
**Post date:** [September 14, 2022, 4:08pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/3 "2022-09-14T16:08:15Z")

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You should enable the logs in PMS, forward to the end of the movie where the error happens, play until the error. Then save the logs & attach them here.

Heres a link for How To Save Log files.

[https://support.plex.tv/articles/200250417-plex-media-server-log-files/](https://support.plex.tv/articles/200250417-plex-media-server-log-files/)

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**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [September 14, 2022, 5:43pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/4 "2022-09-14T17:43:07Z")

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[Plex Media Server Logs\_2022-09-14\_18-37-19.zip](https://forums.plex.tv/uploads/short-url/lbg90IT2yhvCrYBX42HvpvVhjgL.zip) (1.8 MB)  
logs added.  
Thanks…

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**Author:** ![granjan7](https://avatars.discourse-cdn.com/v4/letter/g/8edcca/32.png) [@granjan7](https://forums.plex.tv/u/granjan7)\
**Post date:** [September 15, 2022, 4:24pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/5 "2022-09-15T16:24:08Z")

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Maybe disable DEBUG as its providing too much info & do the logs again.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [September 16, 2022, 5:01am UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/6 "2022-09-16T05:01:56Z")

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> [@granjan7](#):
>
> Maybe disable DEBUG

Please dont debug is what is preferred for logs, VERBOSE is what floods the logs with useless content.

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**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\
**Post date:** [September 16, 2022, 5:05am UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/7 "2022-09-16T05:05:50Z")

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> [@tfo9](#):
>
> logs added.

What were you playing when it crashed (might help track down the relevant information)

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**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [October 26, 2022, 4:25pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/8 "2022-10-26T16:25:04Z")

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For instance The Appartment (1960)

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**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [October 31, 2022, 5:05pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/9 "2022-10-31T17:05:00Z")

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Can anyone help me, please?

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<div class="post-metadata">

**Author:** ![tfo9](https://avatars.discourse-cdn.com/v4/letter/t/eada6e/32.png) [@tfo9](https://forums.plex.tv/u/tfo9)\
**Post date:** [December 27, 2022, 4:54pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/11 "2022-12-27T16:54:29Z")

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It seems that **Plex for Android 9.12.2** fixed that issue:

**FIXES:**

- Player: ensure Plex content can be fully watched to the end.

If that’s the case you will earn a new premium user.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 27, 2023, 4:55pm UTC](https://forums.plex.tv/t/stops-playing-before-movie-ends/810373/12 "2023-03-27T16:55:17Z")

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