# Strange errors in server log **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows\ **Created:** [October 2, 2024, 9:49am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107 "2024-10-02T09:49:41Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Post date:** [October 2, 2024, 9:49am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/1 "2024-10-02T09:49:41Z")
Server Version#: 1.41.1.9057 I’m seeing a lot of these errors in the [server log.](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) Apparently after the latest update. Never seen them before What could be the cause? ```auto Oct 02, 2024 10:07:38.044 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.047 [10364] ERROR - Failed to select colors Oct 02, 2024 10:07:38.073 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.075 [10364] ERROR - Failed to select colors Oct 02, 2024 10:07:38.101 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.103 [10364] ERROR - Failed to select colors Oct 02, 2024 10:07:38.230 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.236 [10364] ERROR - Failed to select colors Oct 02, 2024 10:07:38.308 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.309 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.309 [10364] ERROR - Failed to select colors Oct 02, 2024 10:07:38.333 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.335 [10364] ERROR - Failed to get color palette: Empty pixels when quantize Oct 02, 2024 10:07:38.336 [10364] ERROR - Failed to select colors ``` Many thanks! ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2024, 9:54am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/2 "2024-10-02T09:54:30Z")
It’s trying to read the 4 colors that represent a poster from the database. (In case the poster hasn’t been loaded yet.) Apparently, these items didn’t have their colors determined from the poster yet (which happens during server maintenance). i.e. nothing critical ---
**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Post date:** [October 2, 2024, 9:56am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/3 "2024-10-02T09:56:37Z")
Thanks. Good to know. Most of my posters, backgrounds and themes are sideloaded. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2024, 10:04am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/4 "2024-10-02T10:04:43Z")
> [@Yaracuy](#): > > themes are sideloaded. Meaning what? ---
**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Post date:** [October 2, 2024, 10:21am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/5 "2024-10-02T10:21:30Z")
Well, meaning that they are not chosen or added with the Web UI, but rather exist alongside my movies and TV Shows as: - Movies: Poster.jpg Background.jpg Theme.mp3 - TV Shows: The same plus Season01.jpg Season02.jpg Season-specials-poster.jpg etc. ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [October 2, 2024, 10:23am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/6 "2024-10-02T10:23:26Z")
That’s perfectly fine, and what I would recommend in any case. Though I’d avoid capitalizing the first letters. And I’d rather call them side-car posters. 😃 ---
**Author:** ![Yaracuy](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/yaracuy/32/313162_2.png) [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Post date:** [October 2, 2024, 10:26am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/7 "2024-10-02T10:26:17Z")
> [@OttoKerner](#): > > And I’d rather call them side-car posters. 😃 I’ve learned my lesson. Thanks 😀 ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 31, 2024, 10:26am UTC](https://forums.plex.tv/t/strange-errors-in-server-log/891107/8 "2024-12-31T10:26:55Z")
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