# Streaming/buffering issue

**URL:** <https://forums.plex.tv/t/streaming-buffering-issue/828065>\
**Category:** Plex Labs\
**Tags:** android-mobile-legacy, plexamp\
**Created:** [January 24, 2023, 1:48pm UTC](https://forums.plex.tv/t/streaming-buffering-issue/828065 "2023-01-24T13:48:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![5k0p3](https://avatars.discourse-cdn.com/v4/letter/5/f4b2a3/32.png) [@5k0p3](https://forums.plex.tv/u/5k0p3)\
**Post date:** [January 24, 2023, 1:48pm UTC](https://forums.plex.tv/t/streaming-buffering-issue/828065/1 "2023-01-24T13:48:41Z")

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Hey,

Firstable, thanks for all the work on Plexamp ! I’ve been a plexamp user since day one.

I’m having trouble playing from both Tidal and Plex server sources for weeks.

It does not happen using Tidal app.  
I’ve done a full reset of the app, and phone.

Here are my last logs.  
(4 songs try between 14h28 and 14h32 this day)

Any help would be greatly appreciated.

Thank you

[1200862660792422.zip](https://forums.plex.tv/uploads/short-url/n9qqTmf9nLQn40q0H3HPBpS9hsY.zip) (48.9 KB)

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**Author:** ![elan](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/elan/32/5_2.png) [@elan](https://forums.plex.tv/u/elan)\
**Post date:** [January 25, 2023, 9:45pm UTC](https://forums.plex.tv/t/streaming-buffering-issue/828065/2 "2023-01-25T21:45:00Z")

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It looks like there’s an error retrieving the music data from TIDAL, unclear why. I would recommend possibly relinking your TIDAL account.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [April 25, 2023, 9:45pm UTC](https://forums.plex.tv/t/streaming-buffering-issue/828065/3 "2023-04-25T21:45:36Z")

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