# Streaming stuck at loading

**URL:** <https://forums.plex.tv/t/streaming-stuck-at-loading/874865>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [April 12, 2024, 9:02pm UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865 "2024-04-12T21:02:19Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![daydr3am3r87](https://avatars.discourse-cdn.com/v4/letter/d/94ad74/32.png) [@daydr3am3r87](https://forums.plex.tv/u/daydr3am3r87)\
**Post date:** [April 12, 2024, 9:02pm UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/1 "2024-04-12T21:02:19Z")

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Server Version#: 1.40.1.8227  
Player Version#: 4.125.1

I have a home server set up with CasaOS and Plex app.

About 2 days ago, in the middle of streaming, it got stuck, started loading and that’s it.

I tried restarting the machine, restarting Plex, restarting CasaOS, updating Plex and CasaOS and the OS itself (Linux Mint), nothing worked. I also tried on different browsers and the Plex app for iOS and Android.

I’ve uploaded a log, maybe it helps.

Any ideas?

[Plex Media Server Logs\_2024-04-12\_21-02-58.zip](https://forums.plex.tv/uploads/short-url/vr32LWoiU1ALHkM7itP97vK8sCF.zip) (4.3 MB)

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [April 12, 2024, 10:26pm UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/2 "2024-04-12T22:26:13Z")

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Your logs are a bit wonky but no glaring errors jump out

I will **_unfortunately_** share with you that we don’t support Mint or CasaOS

Mint has proven itself to “fold under the weight” of running Plex.  
It’s a good desktop / workstation but not good for server apps.

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**Author:** ![daydr3am3r87](https://avatars.discourse-cdn.com/v4/letter/d/94ad74/32.png) [@daydr3am3r87](https://forums.plex.tv/u/daydr3am3r87)\
**Post date:** [April 12, 2024, 10:55pm UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/3 "2024-04-12T22:55:44Z")

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I see.  
But isn’t Mint based on Ubuntu? What’s different? I’ve been using it for some time now and had no issues until now.

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**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [April 13, 2024, 12:23am UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/4 "2024-04-13T00:23:17Z")

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> [@daydr3am3r87](#):
>
> Mint based on

Yes. Based on… but NOT the same.

They changed enough somewhere to make it not work.

For one customer, I spent some 3 hours tracking down a problem which kept pointing to the OS (Mint). The moment he installed Ubuntu, everything worked perfectly.

I’ve seen Mint fail to transcode. I’ve seen Mint crash PMS. Heck, I’ve seen Mint itself kernel-panic.

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**Author:** ![daydr3am3r87](https://avatars.discourse-cdn.com/v4/letter/d/94ad74/32.png) [@daydr3am3r87](https://forums.plex.tv/u/daydr3am3r87)\
**Post date:** [April 13, 2024, 10:17am UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/5 "2024-04-13T10:17:45Z")

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Thanks. I’ll make time and switch to Ubuntu, hope the issue goes away.

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [July 12, 2024, 10:18am UTC](https://forums.plex.tv/t/streaming-stuck-at-loading/874865/6 "2024-07-12T10:18:43Z")

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