# Stuck while trying to switch accounts for a server

**URL:** <https://forums.plex.tv/t/stuck-while-trying-to-switch-accounts-for-a-server/930323>\
**Category:** Plex Media Server\
**Tags:** server-windows\
**Created:** [September 2, 2025, 12:16am UTC](https://forums.plex.tv/t/stuck-while-trying-to-switch-accounts-for-a-server/930323 "2025-09-02T00:16:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Komikazekitten](https://avatars.discourse-cdn.com/v4/letter/k/5fc32e/32.png) [@Komikazekitten](https://forums.plex.tv/u/Komikazekitten)\
**Post date:** [September 2, 2025, 12:16am UTC](https://forums.plex.tv/t/stuck-while-trying-to-switch-accounts-for-a-server/930323/1 "2025-09-02T00:16:23Z")

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I created a brand-new account so I can be the main account. I disconnected my server from my old account and deleted it. Now however there’s no way to claim the old server. I’ve followed several guides with no success. It also just keeps telling me to install the “plex media server” even though it already is. Im totally stuck how to solve this

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**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\
**Post date:** [September 2, 2025, 3:31am UTC](https://forums.plex.tv/t/stuck-while-trying-to-switch-accounts-for-a-server/930323/2 "2025-09-02T03:31:54Z")

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> [@You need to reclaim your server, but don't dare to touch the Windows Registry](https://forums.plex.tv/t/you-need-to-reclaim-your-server-but-dont-dare-to-touch-the-windows-registry/809720/1):
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> Warning: During these steps your Windows Plex server will be removed from any plex.tv account it has been connected to. The result will be that you won’t be able to acess it normally, unless you re-claim it. So you have been told to perform this procedure [https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/](https://support.plex.tv/articles/204281528-why-am-i-locked-out-of-server-settings-and-how-do-i-get-in/) in order to solve a problem accessing your server – but doing so requires you to edit the Windows Registry. I can understand that this c…

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 1, 2025, 3:32am UTC](https://forums.plex.tv/t/stuck-while-trying-to-switch-accounts-for-a-server/930323/3 "2025-12-01T03:32:42Z")

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