# Stuttering when playing 4K remux files

**URL:** https://forums.plex.tv/t/stuttering-when-playing-4k-remux-files/914022
**Category:** Plex Media Server
**Tags:** server-unraid
**Created:** [April 20, 2025, 10:16am UTC](https://forums.plex.tv/t/stuttering-when-playing-4k-remux-files/914022 "2025-04-20T10:16:26Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![tim\_h80](https://avatars.discourse-cdn.com/v4/letter/t/7bcc69/32.png) [@tim\_h80](https://forums.plex.tv/u/tim_h80)
#### Post date: [April 20, 2025, 10:16am UTC](https://forums.plex.tv/t/stuttering-when-playing-4k-remux-files/914022/1 "2025-04-20T10:16:26Z")

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Server Version#: 1.41.6.9685  
Player Version#: 5.91.0 (Xbox) 10.26.0.2578 (Nvidia Shield)  
\<If providing [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) please do NOT turn on verbose logging, only [debug logging](https://support.plex.tv/articles/201643703-reporting-issues-with-plex-media-server/#toc-1) should be enabled\>

I’ve been running a plex server on my Unraid server for a couple of years now and am recently having an issue where the playback of movies has slight stuttering randomly throughout. Happens on both the Shield and the Xbox. Both playback devices and the Unraid machine are plugged in with lan cables, no wifi. And I’m making sure that there isn’t anything running in the background to slow the drives or anything like that. watching the dashboard, when the issue happens the bandwidth drops down occasionally like the screenshot, this dipping is directly related to the issue, when the video is running smooth there is no bandwidth drop.

I’ve also attached the logs. The issue had been happening for a few minutes with the last movie in the logs (Transformers Dark of the Moon.  
[Plex Media Server Logs\_2025-04-20\_19-47-38.zip](https://forums.plex.tv/uploads/short-url/qspG05pZz3qtBSBGBpqEeZ5Ga7F.zip) (4.6 MB)

 ![483834073_667262192940015_1084232450163889612_n](https://global.discourse-cdn.com/plex/original/4X/1/5/7/1576ad687c0d92e48a079f244d802fc168f8e6a9.jpeg)

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<div class="post-metadata">

### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [July 19, 2025, 10:17am UTC](https://forums.plex.tv/t/stuttering-when-playing-4k-remux-files/914022/2 "2025-07-19T10:17:04Z")

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