# Subs disappear half way trough

**URL:** https://forums.plex.tv/t/subs-disappear-half-way-trough/48456
**Category:** Apps & Creations
**Created:** [December 1, 2013, 7:38pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456 "2013-12-01T19:38:04Z")
**Posts on this page:** 9
**Page:** 1

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### Author: ![escobar090](https://avatars.discourse-cdn.com/v4/letter/e/e95f7d/32.png) [@escobar090](https://forums.plex.tv/u/escobar090)
#### Post date: [December 1, 2013, 7:38pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/1 "2013-12-01T19:38:04Z")

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First i wanted to thank everyone involved in plexconnect, great solution to the lack of support that ATV3 offers, i bought it out of ignorance and this was my solution.

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And now to my problem: my library is mainly MKV (720p) and since english is not my native tongue i use subtitles quite alot, the thing is, while im playing any video the subs show up the first 10, 20 minutes and then they just dissapear, i checked the subs in my PC via VLC and they're ok. Any thoughts on this?

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Second thing, with anime, the subs simply do not show up, im assuming it is because they are mainly hardcoded subs.

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So any solution to subs disappearing halfway through the video and hardcoded subs not showing up?

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Thanks!

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### Author: ![BigWheel](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/bigwheel/32/78783_2.png) [@BigWheel](https://forums.plex.tv/u/BigWheel)
#### Post date: [December 1, 2013, 7:47pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/2 "2013-12-01T19:47:59Z")

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for the what i assume are SRTs them randomly stopping can be cause by them being made incorrectly with a space after time stamp before text at the point they stop

correct

```
4
00:02:38,409 --> 00:02:41,454
She's new here as well.
```

incorrect

```
4
00:02:38,409 --> 00:02:41,454

She’s new here as well.
```

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### Author: ![baa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/baa/32/2026_2.png) [@baa](https://forums.plex.tv/u/baa)
#### Post date: [December 1, 2013, 7:52pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/3 "2013-12-01T19:52:54Z")

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Also -\> [https://forums.plexapp.com/index.php/topic/81849-cant-control-video-while-playing-plexconnect-throws-exception-please-help/?p=509695](https://forums.plexapp.com/index.php/topic/81849-cant-control-video-while-playing-plexconnect-throws-exception-please-help/?p=509695)

Have a look for known issues. Check if they fit to your anime experience.

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### Author: ![ecantrell](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@ecantrell](https://forums.plex.tv/u/ecantrell)
#### Post date: [December 1, 2013, 8:02pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/4 "2013-12-01T20:02:18Z")

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What BigWheel says is correct... also make sure there's no extra line between lines or it will be cutoff...&nbsp;

Incorrect (note extra space between 62 and 63)

```
61
00:04:21,200 --> 00:04:23,270
Step back in my direction.

62  
00:04:32,200 --\> 00:04:33,792  
Sir, I’ve got the shot.

63  
00:04:33,880 --\> 00:04:35,279  
Stand down, Sergeant.
```

Correct

```
61
00:04:21,200 --> 00:04:23,270
Step back in my direction.

62  
00:04:32,200 --\> 00:04:33,792  
Sir, I’ve got the shot.

63  
00:04:33,880 --\> 00:04:35,279  
Stand down, Sergeant.
```

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### Author: ![escobar090](https://avatars.discourse-cdn.com/v4/letter/e/e95f7d/32.png) [@escobar090](https://forums.plex.tv/u/escobar090)
#### Post date: [December 1, 2013, 8:11pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/5 "2013-12-01T20:11:04Z")

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Thanks for the quick replies, as for the post #2 & #4,

is there any software (windows) that i can use so i do not have to check that everytime?.

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### Author: ![ecantrell](https://avatars.discourse-cdn.com/v4/letter/e/e9bcb4/32.png) [@ecantrell](https://forums.plex.tv/u/ecantrell)
#### Post date: [December 1, 2013, 8:33pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/6 "2013-12-01T20:33:51Z")

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Well... when I notice that subtitles stop appearing then I stop the video and open the .srt in a text editor go to the part where it stopped and clean it up... &nbsp;then go back to watching... :)&nbsp;

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### Author: ![FreakNL](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/freaknl/32/106953_2.png) [@FreakNL](https://forums.plex.tv/u/FreakNL)
#### Post date: [December 2, 2013, 12:16pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/7 "2013-12-02T12:16:10Z")

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Hi Escobar090,

I had the same issue. For me it was a blank line in the .srt file You can solve this manually or by downloading Subtitle Edit ([http://www.nikse.dk/subtitleedit/](http://www.nikse.dk/subtitleedit/))

In that program you can load one subtitle (or multiple) and then do a "Fix Common Errors".&nbsp;

This removes blanks, as well as other well know errors. I've made this procedure part of my download / getting videos ready for plex process, and haven't had any problems since with subs.

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### Author: ![escobar090](https://avatars.discourse-cdn.com/v4/letter/e/e95f7d/32.png) [@escobar090](https://forums.plex.tv/u/escobar090)
#### Post date: [December 2, 2013, 10:31pm UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/8 "2013-12-02T22:31:01Z")

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Thankyou very much FreakNL!

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [December 21, 2019, 12:34am UTC](https://forums.plex.tv/t/subs-disappear-half-way-trough/48456/9 "2019-12-21T00:34:12Z")

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