# Subsonic Plugin **URL:** \ **Category:** Dev/API Corner\ **Tags:** plugin-dev\ **Created:** [July 18, 2013, 9:59pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657 "2013-07-18T21:59:28Z")\ **Posts on this page:** 8\ **Page:** 2
**Author:** ![chownsauce](https://avatars.discourse-cdn.com/v4/letter/c/8491ac/32.png) [@chownsauce](https://forums.plex.tv/u/chownsauce)\ **Post date:** [December 18, 2014, 7:10pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/21 "2014-12-18T19:10:01Z")
Did you check the Plex Plugin debug log? You may also try accessing the channel right after it returns that message. It may just be that it didn't make a connection to Subsonic quickly enough. Also make sure you have a trailing / in the URL for the Subsonic channel settings. ---
**Author:** ![shermantenor](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@shermantenor](https://forums.plex.tv/u/shermantenor)\ **Post date:** [December 19, 2014, 8:29pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/22 "2014-12-19T20:29:37Z")
Hey - thanks for your help.  I do have the trailing "/" in the URL, so that isn't the issue.  Here is a snip from the log which I think may reveal the problem: 014-12-19 15:23:16,811 (e40) :  CRITICAL (core:572) - Exception (most recent call last):   File "C:\Users\ST\AppData\Local\Plex Media Server\Plug-ins\Framework.bundle\Contents\Resources\Versions\2\Python\Framework\components\runtime.py", line 843, in handle\_request     result = f(\*\*d)   File "C:\Users\ST\AppData\Local\Plex Media Server\Plug-ins\subsonic.bundle\Contents\Code\_\_init\_\_.py", line 38, in getArtists     dir.add(ArtistObject(title=title, key=key, rating\_key=rating\_key)) NameError: global name 'ArtistObject' is not defined   Any tips?   Thanks!   PS - I tried deleting the system and framework bundles and restarting Plex, but that didn't help. ---
**Author:** ![shermantenor](https://avatars.discourse-cdn.com/v4/letter/s/a6a055/32.png) [@shermantenor](https://forums.plex.tv/u/shermantenor)\ **Post date:** [December 19, 2014, 9:03pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/23 "2014-12-19T21:03:51Z")
Could it have something to do with the Subsonic "context"?  Mine is set to "/", and I see that the plugin is looking for the "prefix" to be "/music/subsonic".  I experimented by changing the Subsonic context to match, but it didn't seem to make a difference. ---
**Author:** ![chownsauce](https://avatars.discourse-cdn.com/v4/letter/c/8491ac/32.png) [@chownsauce](https://forums.plex.tv/u/chownsauce)\ **Post date:** [December 21, 2014, 10:17pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/24 "2014-12-21T22:17:00Z")
I feel like the issue is due to the version of Plex you're running which doesn't support ArtistObject. I'm running 0.9.9.16. ---
**Author:** ![Xarin](https://avatars.discourse-cdn.com/v4/letter/x/58f4c7/32.png) [@Xarin](https://forums.plex.tv/u/Xarin)\ **Post date:** [April 22, 2015, 2:27am UTC](https://forums.plex.tv/t/subsonic-plugin/38657/25 "2015-04-22T02:27:27Z")
I seem to be having the same problem as many others, "This channel is not responding." has this plugin been abandoned? Using the latest plexpass PMS and Subsonic, running on arch if that makes a difference. Thanks ---
**Author:** ![eseelke](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/eseelke/32/114430_2.png) [@eseelke](https://forums.plex.tv/u/eseelke)\ **Post date:** [June 1, 2015, 2:45pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/26 "2015-06-01T14:45:01Z")
Any updates on this? Doesn't seem like it is still being developed. ---
**Author:** ![random.server](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/random.server/32/12841_2.png) [@random.server](https://forums.plex.tv/u/random.server)\ **Post date:** [August 1, 2015, 7:21am UTC](https://forums.plex.tv/t/subsonic-plugin/38657/27 "2015-08-01T07:21:15Z")
It seems kind of pointless now, no? ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [December 20, 2019, 11:44pm UTC](https://forums.plex.tv/t/subsonic-plugin/38657/28 "2019-12-20T23:44:21Z")
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed. [Previous page](https://forums.plex.tv/t/subsonic-plugin/38657.md?page=1)