# Subtitle didn't work with chromecast **URL:** \ **Category:** Plex Players\ **Tags:** server-qnap, chromecast\ **Created:** [May 1, 2025, 9:25pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066 "2025-05-01T21:25:13Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 1, 2025, 9:25pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/1 "2025-05-01T21:25:13Z")
Server Version#: 1.41.6.9685-d301f511a-ls264 Player Version#:2025.15.0 Since the update of the app while chromecasting i cant access to the paramétrer which allow me to select the quality and choose my subtitles and many other things and it sucks. An update should make the user happy and with the posts i’ve read this is not what happened ---
**Author:** ![dylanmsc](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dylanmsc/32/334998_2.png) [@dylanmsc](https://forums.plex.tv/u/dylanmsc)\ **Post date:** [May 1, 2025, 11:06pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/2 "2025-05-01T23:06:01Z")
I am having the same issue. I am being told that I need to go in a few layers deeper into the menu’s, but only after I begin the chromecast. The workflow guidance they are pushing makes no sense whatsoever. It is the opposite of a delightful experience. We need a total system-wide rollback. There’s no official word from the leadership yet about how this is all going to get fixed. Makes me wonder if people will be fired for this mistake? If you discover an easy fix please tag me. I will do the same here if I can find one. We are on our own and need to look out for each other. ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 3, 2025, 8:31pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/3 "2025-05-03T20:31:58Z")
can we get an answer or support from plex team somwhere ? i cant watch my content bc subtitles didnt work ---
**Author:** ![joaovide7](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@joaovide7](https://forums.plex.tv/u/joaovide7)\ **Post date:** [May 3, 2025, 8:35pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/4 "2025-05-03T20:35:29Z")
Same issue. No subtitles with chromecast. Also now I think nothing works with chromecast. I just wanted to be able to downgrade my app, this version is awful with a lot fewer options and can’t use chromecast as I used to. ---
**Author:** ![Marcheta](https://avatars.discourse-cdn.com/v4/letter/m/51bf81/32.png) [@Marcheta](https://forums.plex.tv/u/Marcheta)\ **Post date:** [May 6, 2025, 3:04pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/5 "2025-05-06T15:04:31Z")
Same here, plus there are no posters downloeded from my library. On older android versions like 12. It woul be nice to take previous version available for downoad. ---
**Author:** ![Marcheta](https://avatars.discourse-cdn.com/v4/letter/m/51bf81/32.png) [@Marcheta](https://forums.plex.tv/u/Marcheta)\ **Post date:** [May 6, 2025, 4:48pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/6 "2025-05-06T16:48:27Z")
I found workaround as to open plex in browser than when subtitle enabled by default, plex start stream with subtitles. Hit playback during playback Settings always crashed my stream. ---
**Author:** ![RamiroV](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@RamiroV](https://forums.plex.tv/u/RamiroV)\ **Post date:** [May 12, 2025, 5:12pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/7 "2025-05-12T17:12:01Z")
any updates here? subs still not working with chromecast, server version: 1.41.6.9685 [log-2025-05-12T17\_18\_36.987Z.zip](https://forums.plex.tv/uploads/short-url/txg6pmRnDi1vaxZPf4gXGjY7phT.zip) (74.7 KB) ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 12, 2025, 6:14pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/8 "2025-05-12T18:14:58Z")
They dont care obviously. They release a ■■■■■■ update and dont answer to us. We’ve already take the plex pass for life but i wont recommand plex to my friend now. I was satisfied of the product until they release this ■■■■■■ update ---
**Author:** ![fatnasa](https://avatars.discourse-cdn.com/v4/letter/f/ecae2f/32.png) [@fatnasa](https://forums.plex.tv/u/fatnasa)\ **Post date:** [May 18, 2025, 5:20pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/9 "2025-05-18T17:20:55Z")
just tested the new update and it’s still broken 🙄 😑 ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 19, 2025, 12:44am UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/10 "2025-05-19T00:44:54Z")
there is any way to reach them to solve this issue ??? how the fact that subtitles doesnt work on cast could pass the tests of their app ---
**Author:** ![bernard629](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@bernard629](https://forums.plex.tv/u/bernard629)\ **Post date:** [May 19, 2025, 12:34pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/11 "2025-05-19T12:34:01Z")
I have the same issue as well, because of the new experience update. Subtitles are not working at all, from the app mobile (the button cannot be checked) The only walkaround I found, for making the subtitles work again, is from my computer (local), from the library, reading locally video files and broadcasting it to Chromecast (throught browser). Is there a real fix coming for this issue ? ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 19, 2025, 1:24pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/12 "2025-05-19T13:24:30Z")
i’ve found a way !! just remove the app and download the old apk here : > [@Plex for Android](https://forums.plex.tv/t/plex-for-android/29115/525): > > Plex for Android 10.26.0 Available on [Google Play](https://play.google.com/store/apps/details?id=com.plexapp.android) and the [Amazon App Store](https://www.amazon.com/gp/mas/dl/android?asin=B004Y1WCDE). NOTE: We are performing a staged rollout, which means the update may take a day or two before it becomes available. FIXES: Make sure the ad consent prompt is only displayed once per account. DOWNLOAD APK ([Plex Pass](https://support.plex.tv/hc/en-us/articles/200288566-What-is-Plex-Pass-) required): [Google Play (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (arm64v8a)](https://downloads.plex.tv/Kepler/kepler-arm64-v8a-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (x86)](https://downloads.plex.tv/Kepler/kepler-x86-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Google Play (x86\_64)](https://downloads.plex.tv/Kepler/kepler-x86_64-googlePlay-10.26.0.2578-6cc7ea1a.apk)[Amazon AppStore (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.26.0.2578-6cc7ea1a.apk)[Amazon Fire OS Devices (armv7a)](https://downloads.plex.tv/Kepler/kepler-armeabi-v7a-amazon-10.26.0.2578-6cc7ea1a.apk) the apk come from plex employee so no risk i’ve tried and it work ---
**Author:** ![neilster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/neilster/32/155581_2.png) [@neilster](https://forums.plex.tv/u/neilster)\ **Post date:** [May 19, 2025, 1:35pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/13 "2025-05-19T13:35:02Z")
This is the only way around the problem I’ve been able to figure out - but it’s hardly a fix. Plex seem to be ignoring the issue, probably as it’s not impacting revenue. It’s always sad to watch a product actively engineer its own extinction through misplaced priorities. ---
**Author:** ![neilster](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/neilster/32/155581_2.png) [@neilster](https://forums.plex.tv/u/neilster)\ **Post date:** [May 19, 2025, 4:04pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/14 "2025-05-19T16:04:33Z")
Seems to work for me too! I’ll report back after trying to watch a full movie w/subs. ---
**Author:** ![bernard629](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@bernard629](https://forums.plex.tv/u/bernard629)\ **Post date:** [May 20, 2025, 6:55am UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/15 "2025-05-20T06:55:23Z")
Thanks, I can confirm that this solution works fine. Rolling back to the previous Mobile App helps to have subtitles working with Chromecast. Just a few more information about the steps - uninstall previous app on mobile - install APK In case, there is an alternative link : [Plex: Stream Movies & TV 10.26.0.2578 APK Download by Plex, Inc. - APKMirror](https://www.apkmirror.com/apk/plex-inc/plex/plex-stream-movies-tv-10-26-0-2578-release/) (you need to skip Ads, and because this is a APKM version, a free dedicated tool needs to be installed as well (APK Manager, watch Ads for free install) Until of course Plex developers are willing to fix definitely this issue ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 21, 2025, 11:56am UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/16 "2025-05-21T11:56:23Z")
dont forget to disable auto update on play store or appstore for the app ---
**Author:** ![RamiroV](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@RamiroV](https://forums.plex.tv/u/RamiroV)\ **Post date:** [May 26, 2025, 6:56pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/17 "2025-05-26T18:56:51Z")
is there a version available for IOS? ---
**Author:** ![KilluaZoaldyekk](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@KilluaZoaldyekk](https://forums.plex.tv/u/KilluaZoaldyekk)\ **Post date:** [May 26, 2025, 9:55pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/18 "2025-05-26T21:55:39Z")
I’m pretty sure Apple doesn’t allow users to install applications from outside the App Store. ---
**Author:** ![Homega](https://avatars.discourse-cdn.com/v4/letter/h/73ab20/32.png) [@Homega](https://forums.plex.tv/u/Homega)\ **Post date:** [June 3, 2025, 7:52pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/19 "2025-06-03T19:52:29Z")
Pls update. This issue is not acceptable ---
**Author:** ![RamiroV](https://avatars.discourse-cdn.com/v4/letter/r/8491ac/32.png) [@RamiroV](https://forums.plex.tv/u/RamiroV)\ **Post date:** [June 3, 2025, 7:54pm UTC](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066/20 "2025-06-03T19:54:48Z")
no news? Doesnt work with Roku either (IOS) [Next page](https://forums.plex.tv/t/subtitle-didnt-work-with-chromecast/916066.md?page=2)