# Subtitle offset - "Plex subtitle offset not notifying server"

**URL:** <https://forums.plex.tv/t/subtitle-offset-plex-subtitle-offset-not-notifying-server/869896>\
**Category:** Plex Media Server\
**Tags:** server-mac, android-tv, plex-web\
**Created:** [February 20, 2024, 9:34am UTC](https://forums.plex.tv/t/subtitle-offset-plex-subtitle-offset-not-notifying-server/869896 "2024-02-20T09:34:37Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Pingu\_exe](https://avatars.discourse-cdn.com/v4/letter/p/9dc877/32.png) [@Pingu\_exe](https://forums.plex.tv/u/Pingu_exe)\
**Post date:** [February 20, 2024, 9:34am UTC](https://forums.plex.tv/t/subtitle-offset-plex-subtitle-offset-not-notifying-server/869896/1 "2024-02-20T09:34:37Z")

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Server Version#: 1.40.0.7998 M2 MacMini  
Player Version#: 4.124.1 (WEB) unsure android tv version latest as of 20/02/24 Will check when I have access to it again.

Hello! I am having some trouble with subtitle offset on multiple players. Once you load up the video and apply the subtitle file, it will play. But as soon as you adjust the offset it will give an error “Plex subtitle offset not notifying server” and wont adjust the timing.

Happens on different video files and subtitle files  
Subtitle files have been tested are manually uploaded or pulled via online sources through the client.  
Testing on my windows pc it works fine using the main account.  
Testing on my flatmates windows pc and her account which has been added to plex home, signed in with their own credentials, the issue appears.  
Testing on android tv does not work using main account or flatmates.  
Restarting of the server client appears to fix the issue temporarily. Unsure how soon after it stops working again.

I will try to get some more information about the errors and player.  
Any help would be much appreciated thank you 🙂

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [May 20, 2024, 9:35am UTC](https://forums.plex.tv/t/subtitle-offset-plex-subtitle-offset-not-notifying-server/869896/2 "2024-05-20T09:35:18Z")

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