# Subtitle settings not working after changing settings

**URL:** https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474
**Category:** Plex Media Server
**Tags:** server-synology
**Created:** [September 5, 2022, 5:29am UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474 "2022-09-05T05:29:46Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![jeleal](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeleal](https://forums.plex.tv/u/jeleal)
#### Post date: [September 5, 2022, 5:29am UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/1 "2022-09-05T05:29:46Z")

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Server Version#: 4.90.1  
Player Version#: 1.53.1.3225-c0bc6cc4

Up until about a week ago or maybe 2, I was able to change the settings of my Subtitles. I would change the size, color and whether or not a background was on (yellow, normal, background on) as well as telling the player to override any other Subtitle setting.

It worked across multiple shows/movies, now it does not. All I get is basic white with a black border/stroke regardless of what type of subtitle I am using (.ass, srt, etc)

This has been happening to a few other people evidently but I dont see any fix for it. Please advise.

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### Author: ![jeleal](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeleal](https://forums.plex.tv/u/jeleal)
#### Post date: [October 14, 2022, 6:12pm UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/2 "2022-10-14T18:12:39Z")

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Anyone?

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### Author: ![jeleal](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeleal](https://forums.plex.tv/u/jeleal)
#### Post date: [November 10, 2022, 3:22pm UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/3 "2022-11-10T15:22:49Z")

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Bump this thread

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### Author: ![jeleal](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@jeleal](https://forums.plex.tv/u/jeleal)
#### Post date: [November 24, 2022, 11:32pm UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/4 "2022-11-24T23:32:13Z")

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Bump.

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### Author: ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)
#### Post date: [November 25, 2022, 3:40am UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/5 "2022-11-25T03:40:24Z")

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Didn’t see this until now.

Changing subtitle settings is not a server-side setting.

You always change them in the apps (Plex/web, Android, Roku, iOS, etc)

What did you have and what did you change to?  
Which server version do you show in **Settings - Server - General** tab.  
(4.90 is the bundled Plex/web version)

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [February 23, 2023, 3:40am UTC](https://forums.plex.tv/t/subtitle-settings-not-working-after-changing-settings/809474/6 "2023-02-23T03:40:55Z")

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