# Subtitles doesn´t sync anymore. Help? **URL:** \ **Category:** General Discussions\ **Created:** [November 21, 2017, 10:44am UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865 "2017-11-21T10:44:11Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![mariamur](https://avatars.discourse-cdn.com/v4/letter/m/d07c76/32.png) [@mariamur](https://forums.plex.tv/u/mariamur)\ **Post date:** [November 21, 2017, 10:44am UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/1 "2017-11-21T10:44:11Z")
So, it’s been a few days that subtitles doesn’t sync. I thought there was a problem with one video but I realized that even the ones that were right before don’t work. Im going crazy- ---
**Author:** ![TommyPLEX01](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TommyPLEX01](https://forums.plex.tv/u/TommyPLEX01)\ **Post date:** [December 11, 2017, 6:12pm UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/2 "2017-12-11T18:12:54Z")
Have the same problem ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 11, 2017, 6:40pm UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/3 "2017-12-11T18:40:08Z")
Are your subtitles automatically selected by Plex? [https://support.plex.tv/hc/en-us/articles/204985278](https://support.plex.tv/hc/en-us/articles/204985278) When you go to the [Preplay page](https://support.plex.tv/hc/en-us/articles/202462186-Viewing-Item-Details "Preplay page") of one affected video, is there a subtitle selected? And was it already selected prior to when the Sync was performed? Are you using automatically downloaded subs? If so, is it possible that when the Sync was performed, no subtitle has been downloaded yet? ---
**Author:** ![TommyPLEX01](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TommyPLEX01](https://forums.plex.tv/u/TommyPLEX01)\ **Post date:** [December 11, 2017, 7:30pm UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/4 "2017-12-11T19:30:40Z")
The problem occurs when I download new movies or episodes and started for a week or two. I am a VIP member at opensubtitles. Having tried to check the logs but I can not figure it out, for me it seems that Plex does not download longer despite finding subtitles on [opensubtitles.org](http://opensubtitles.org). Tommy 2017-12-11 19:40 GMT+01:00 OttoKerner [forums+d296603-s6025034@plex.tv](mailto:forums+d296603-s6025034@plex.tv): ---
**Author:** ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)\ **Post date:** [December 11, 2017, 7:40pm UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/5 "2017-12-11T19:40:53Z")
What exactly do you mean with “subtitles don’t sync”? Do you mean the subtitles themselves don’t get fetched anymore or The subtitles don’t appear when videos are Synced to mobile devices? My above answer was intended for the latter. If your issue is the former, try > **[\[REL\] Sub-Zero 2.6.4.2911 - Subtitles done right](https://forums.plex.tv/discussion/186575/release-sub-zero-2-0-33-1849-subtitles-done-right/p1#top)** > > Sub-Zero - Subtitles done right Current version: 2.6.4.2911 Questions? Have a look at the wiki first Please read the FAQ before posting Quick-links to the wiki and the score explanation page: v.ht/szwiki, v.ht/szscores Support Sub-Zero If... instead of the ‘opensubtitles’ plugin ---
**Author:** ![TommyPLEX01](https://avatars.discourse-cdn.com/v4/letter/t/b9bd4f/32.png) [@TommyPLEX01](https://forums.plex.tv/u/TommyPLEX01)\ **Post date:** [December 11, 2017, 7:57pm UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/6 "2017-12-11T19:57:54Z")
The subtitles themselves dont’t get fetceh anymore from opensubtitles. If i dowload them manually everything works as it should. Tommy 2017-12-11 20:40 GMT+01:00 OttoKerner [forums+d296603-s6025034@plex.tv](mailto:forums+d296603-s6025034@plex.tv): ---
**Author:** ![Napsterbater](https://avatars.discourse-cdn.com/v4/letter/n/9f8e36/32.png) [@Napsterbater](https://forums.plex.tv/u/Napsterbater)\ **Post date:** [December 12, 2017, 12:53am UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/7 "2017-12-12T00:53:10Z")
Seeing this aswell, subtitles are not being fetched as they used to be… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 8, 2020, 12:10am UTC](https://forums.plex.tv/t/subtitles-doesn-t-sync-anymore-help/214865/8 "2020-01-08T00:10:11Z")