# Subtitles Not being Displayed

**URL:** <https://forums.plex.tv/t/subtitles-not-being-displayed/639735>\
**Category:** Plex Media Server\
**Tags:** server-linux\
**Created:** [October 4, 2020, 7:21am UTC](https://forums.plex.tv/t/subtitles-not-being-displayed/639735 "2020-10-04T07:21:39Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Treverr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/treverr/32/305281_2.png) [@Treverr](https://forums.plex.tv/u/Treverr)\
**Post date:** [October 4, 2020, 7:21am UTC](https://forums.plex.tv/t/subtitles-not-being-displayed/639735/1 "2020-10-04T07:21:39Z")

</div>

Server Version#: Version 1.20.2.3343

When trying to add some subtitles to a movie, I can’t get them to be recognized and paired with the movie. Although in the logs I can see it picks the files up.

I have the structure like this:

```auto
-rwxrwxrwx 1 trever plex 4974 Oct 3 22:13 'Avatar (2009).eng.forced.srt'
-rwxrwxrwx 1 trever plex 109126 Oct 3 22:05 'Avatar (2009).eng.srt'
-rwxrwxrwx 1 trever plex 15429734049 Apr 21 2010 'Avatar (2009).mkv'

```

And I can see a log of:

```auto
 Library section 1 (Movies) will be updated because of a change in '"/Volumes/Media 2/Movies/Avatar (2009)"/Avatar (2009).en.forced.srt'

```

But stil nothing:

 ![image](https://global.discourse-cdn.com/plex/original/3X/4/2/42df676c80bfa7aa9c6f608ead10f2ce107dfab1.jpeg)

I am using the new Plex Movie agent, and previously I know you had to enable local data, but now there’s no agents under `Plex Movie` and I read that `Use local assets: When scanning this library, use local posters and artwork if present. (Local subtitles files will be used whether this is enabled or not)` so I’m not sure that’s the issue?

Thanks!

[Plex Media Server Logs\_2020-10-04\_00-17-51.zip](https://forums.plex.tv/uploads/short-url/foe3DZKp3h5xzYufdt0dEsMj4qI.zip) (4.4 MB)

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<div class="post-metadata">

**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\
**Post date:** [October 5, 2020, 1:38am UTC](https://forums.plex.tv/t/subtitles-not-being-displayed/639735/2 "2020-10-05T01:38:40Z")

</div>

Did you refresh the metadata for the movie?

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [January 3, 2021, 1:38am UTC](https://forums.plex.tv/t/subtitles-not-being-displayed/639735/3 "2021-01-03T01:38:54Z")

</div>

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