# Subtitles not being loaded/found

**URL:** https://forums.plex.tv/t/subtitles-not-being-loaded-found/757888
**Category:** Plex Media Server
**Tags:** server-windows, subtitles
**Created:** [November 15, 2021, 4:26am UTC](https://forums.plex.tv/t/subtitles-not-being-loaded-found/757888 "2021-11-15T04:26:09Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![drzoidberg33](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/drzoidberg33/32/4184_2.png) [@drzoidberg33](https://forums.plex.tv/u/drzoidberg33)
#### Post date: [November 15, 2021, 11:34am UTC](https://forums.plex.tv/t/subtitles-not-being-loaded-found/757888/2 "2021-11-15T11:34:25Z")

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Please [Plex dance](https://forums.plex.tv/t/the-plex-dance/197064) it again and then grab the [server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) and post them here or send them to me.

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_[View the full topic](https://forums.plex.tv/t/subtitles-not-being-loaded-found/757888)._