# Subtitles Offset Option NVIDIA Shield Plex Client

**URL:** <https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176>\
**Category:** Plex Players\
**Tags:** android-tv\
**Created:** [October 20, 2023, 9:57am UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176 "2023-10-20T09:57:47Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [October 20, 2023, 9:57am UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/1 "2023-10-20T09:57:47Z")

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HI Guys  
Is it possible to do a subtitle offset in the Plex Client in Nvidia Shield i cannot find the settings?

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 20, 2023, 1:20pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/2 "2023-10-20T13:20:35Z")

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The Android tv client should already support this for external text-based subtitles

[https://support.plex.tv/articles/subtitle-offsets/](https://support.plex.tv/articles/subtitle-offsets/)

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<div class="post-metadata">

**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [October 22, 2023, 10:36am UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/3 "2023-10-22T10:36:28Z")

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HI  
Very weird i have 2 Shields an old one which i can now see the option.  
But the newer one the Pro does not give me this option is there some kind of settings to enable this?  
I have looked but cannot see it ?  
I am checking with same movie with same srt file !

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [October 22, 2023, 11:55am UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/4 "2023-10-22T11:55:36Z")

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As long as both have a halfway recent version of the Plex app installed it should work. Do you get those different results for the same video with an external srt subtitle?  
Any transcoding involved on the client that’s not showing the option?

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<div class="post-metadata">

**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [October 22, 2023, 1:18pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/5 "2023-10-22T13:18:59Z")

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Hi Tom  
I have it set to

1. Adjust Auto = Off
2. Home Streaming = Max
3. Quality Suggestions= OFF
4. Remote Streaming = Max
5. Play Smaller = On

On both units both fully up to-date !!  
Version 10.2.0.4427

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<div class="post-metadata">

**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [October 31, 2023, 10:04pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/6 "2023-10-31T22:04:57Z")

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HI Tom  
Still need to know why my Plex Client in Nvidia Shield Pro does not show the offset option when its on same version with same settings ?  
Both are set to original quality because both are hardwired and i check when i play on both units with same movie !

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<div class="post-metadata">

**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [November 29, 2023, 7:52pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/7 "2023-11-29T19:52:24Z")

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> [@Subtitles Offset Option NVIDIA Shield Plex Client](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176):
>
> HI Guys Is it possible to do a subtitle offset in the Plex Client in Nvidia Shield i cannot find the settings?

HI Tom  
Any thoughts why i am not seeing this in my NVIDIA Pro box ?

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<div class="post-metadata">

**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [November 29, 2023, 9:16pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/8 "2023-11-29T21:16:21Z")

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From earlier… did you ever get to clarify this?

> [@tom80H](#):
>
> Do you get those different results for the same video with an external srt subtitle?

_[edit: found it, you’ve mentioned you’re experiencing this when playing the same file]_

# 

> [@tom80H](#):
>
> Any transcoding involved on the client that’s not showing the option?

You should see that during playback on the detailed playback info of the Android client or when using the server’s dashboard.  
What information is showing in the “now playing” tile for that playback on the Plex server dashboard?  
 ![Exemplary screenshot from the "now playing" section](https://support.plex.tv/wp-content/uploads/sites/4/2013/11/Screen-Shot-2018-12-18-at-5.23.55-PM.png)  
[https://support.plex.tv/articles/200871837-status-and-dashboard/](https://support.plex.tv/articles/200871837-status-and-dashboard/)

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<div class="post-metadata">

**Author:** ![Thorrrr](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/thorrrr/32/5683_2.png) [@Thorrrr](https://forums.plex.tv/u/Thorrrr)\
**Post date:** [December 19, 2023, 1:36pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/9 "2023-12-19T13:36:25Z")

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Hi  
Finally fixed it i had to remove it from Shield and reinstall then it showed up.  
Very weird but change for help

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [March 18, 2024, 1:36pm UTC](https://forums.plex.tv/t/subtitles-offset-option-nvidia-shield-plex-client/857176/10 "2024-03-18T13:36:58Z")

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