# Subtitles on chrome/edge plex-web player

**URL:** <https://forums.plex.tv/t/subtitles-on-chrome-edge-plex-web-player/942698>\
**Category:** Plex Players\
**Tags:** plex-web\
**Created:** [September 9, 2026, 1:59pm UTC](https://forums.plex.tv/t/subtitles-on-chrome-edge-plex-web-player/942698 "2026-09-09T13:59:32Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![pablo023](https://avatars.discourse-cdn.com/v4/letter/p/c4cdca/32.png) [@pablo023](https://forums.plex.tv/u/pablo023)\
**Post date:** [September 9, 2026, 1:59pm UTC](https://forums.plex.tv/t/subtitles-on-chrome-edge-plex-web-player/942698/1 "2026-09-09T13:59:33Z")

</div>

Hi,

I’ve been searching for help on all the internet, but with no viable result.

I have a problem with subtitles on plex web player on chrome/edge browser.

The problem is - subtitles don’t show at the start of the show/movie and sometimes suddenly they are on after 4-5 minutes, then again dissapear for couple of minutes, and so on.

On server side in logs there’s no errors. In dashboard showing that subtitles are on and working.

I tried everything what some users suggested. Turning off hardware acceleration, updating browser etc., nothing helped.

Any advice?

Kind regards!

Server Version#: Latest  
Player Version#: Latest