# Subtitles Plex Compatible **URL:** \ **Category:** Plex Media Server\ **Tags:** server-windows, smart-tv, subtitles\ **Created:** [May 30, 2020, 7:54pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619 "2020-05-30T19:54:22Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![JhonGalante](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhongalante/32/191876_2.png) [@JhonGalante](https://forums.plex.tv/u/JhonGalante)\ **Post date:** [May 30, 2020, 7:54pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/1 "2020-05-30T19:54:23Z")
Hi, I was testing and after searching a bit about it, I found something strange. Some movies I’ve downloaded has external subtitles in .srt format. I saw that this extension is compatible with Plex at all. But in all movies, when I try to put the subtitle, it transcode it! Like it was not compatible. I tried it in my LG WebOS Smart TV, PS4 and Android and all of them has the same behavior. Is that normal? ---
**Author:** ![kylborn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kylborn/32/182235_2.png) [@kylborn](https://forums.plex.tv/u/kylborn)\ **Post date:** [May 30, 2020, 9:11pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/2 "2020-05-30T21:11:09Z")
What are your player’s settings for subtitle? Here is what it looks like on my Nvidia Shield under Settings-\>Video-\>Burn subtitles ![Burn Subs - Copy](https://global.discourse-cdn.com/plex/original/3X/e/1/e10c9138d8d842f4f9e6ac07fce063cdfe926645.png) I don’t have any problems using external SRT subtitles with is set to Automatic. If the player isn’t incompatible with anything else in the file (audio formats, for example) it will transcode. You will have to look up what formats each player is compatible with. [https://support.plex.tv/articles/200250387-streaming-media-direct-play-and-direct-stream/](https://support.plex.tv/articles/200250387-streaming-media-direct-play-and-direct-stream/) ---
**Author:** ![JhonGalante](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhongalante/32/191876_2.png) [@JhonGalante](https://forums.plex.tv/u/JhonGalante)\ **Post date:** [May 30, 2020, 9:24pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/3 "2020-05-30T21:24:13Z")
Hmm… Strange. On any device I use has this option of Burn Subtitles. LG WebOS, Android or PS4. ---
**Author:** ![kylborn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kylborn/32/182235_2.png) [@kylborn](https://forums.plex.tv/u/kylborn)\ **Post date:** [May 30, 2020, 9:38pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/4 "2020-05-30T21:38:09Z")
I’ve got an LG C9 and this is what it looks like on the TV’s Plex app: ![lgsub - Copy](https://global.discourse-cdn.com/plex/original/3X/6/6/669b5424ec7fa5e61076364bd0025f39fe4f5a45.png) ---
**Author:** ![JhonGalante](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhongalante/32/191876_2.png) [@JhonGalante](https://forums.plex.tv/u/JhonGalante)\ **Post date:** [May 30, 2020, 10:04pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/5 "2020-05-30T22:04:09Z")
i see It now! But it’s already automatic… Strange. ---
**Author:** ![JhonGalante](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhongalante/32/191876_2.png) [@JhonGalante](https://forums.plex.tv/u/JhonGalante)\ **Post date:** [May 30, 2020, 10:14pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/6 "2020-05-30T22:14:04Z")
Look, I tried here. I got a Movie with external subtitle in .srt. when I play It without subtitles, It Direct streams, but with subtitles, It transcode It ALL. ![Screenshot_20200530-191106](https://global.discourse-cdn.com/plex/original/3X/e/7/e7e56df504374502509fce3cad46006517dde006.jpeg) ![Screenshot_20200530-191151](https://global.discourse-cdn.com/plex/original/3X/c/7/c73597188426c4bf3476b2bf4949d777b44d882e.jpeg) ---
**Author:** ![kylborn](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/kylborn/32/182235_2.png) [@kylborn](https://forums.plex.tv/u/kylborn)\ **Post date:** [May 30, 2020, 10:38pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/7 "2020-05-30T22:38:38Z")
I’m not sure why your TV is converting the MKV to MPEGTS. Your tv looks compatible with MKV… ![specs - Copy](https://global.discourse-cdn.com/plex/original/3X/e/7/e72dff069a3f374598a9739110083e6290162833.png) from: > **[48.5" LG 49UF6400 - Specifications](https://www.displayspecifications.com/en/model/c3981b9)** > > Specifications of LG 49UF6400. Display: 48.5 in, IPS, Direct LED, 3840 x 2160 pixels, Viewing angles (H/V): 178 ° / 178 °, Refresh rate: 50 Hz / 60 Hz, Frame interpolation: 120 (TruMotion), TV tuner: Analog (NTSC/PAL/SECAM), ATSC, Clear QAM, SoC:... It might be that the SRT subs won’t direct play since your player is already converting something else in the file. Do you have direct play enabled in the player settings? You can see the option right under the “Burn Subtitles” option. ---
**Author:** ![JhonGalante](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jhongalante/32/191876_2.png) [@JhonGalante](https://forums.plex.tv/u/JhonGalante)\ **Post date:** [May 30, 2020, 10:52pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/8 "2020-05-30T22:52:11Z")
Yes! My tv supports these formats. I really don’t understand why It transcodes this ■■■■. Even without subtitles, It transcodes the container. Yes! direct play and Direct stream is activated. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [August 28, 2020, 10:52pm UTC](https://forums.plex.tv/t/subtitles-plex-compatible/597619/9 "2020-08-28T22:52:13Z")
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