# Subtitles

**URL:** <https://forums.plex.tv/t/subtitles/741858>\
**Category:** General Discussions\
**Tags:** apple-tv\
**Created:** [September 8, 2021, 4:09pm UTC](https://forums.plex.tv/t/subtitles/741858 "2021-09-08T16:09:06Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![Philly30](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@Philly30](https://forums.plex.tv/u/Philly30)\
**Post date:** [September 8, 2021, 4:09pm UTC](https://forums.plex.tv/t/subtitles/741858/1 "2021-09-08T16:09:06Z")

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I can’t seem to get subtitles for any movie. All I get is UH OH try again

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 8, 2021, 9:19pm UTC](https://forums.plex.tv/t/subtitles/741858/2 "2021-09-08T21:19:01Z")

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Mind sharing some more details?  
Is this about [local / embedded subtitles](https://support.plex.tv/articles/200471133-adding-local-subtitles-to-your-media/) or are you trying to get subtitles via the [on-demand subtitle search](https://support.plex.tv/articles/subtitle-search/)?

Or do you have an issue with auto-selection of subtitles based on your language preferences?

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**Author:** ![Philly30](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@Philly30](https://forums.plex.tv/u/Philly30)\
**Post date:** [September 8, 2021, 9:51pm UTC](https://forums.plex.tv/t/subtitles/741858/3 "2021-09-08T21:51:35Z")

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The on demand subtitle search

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 8, 2021, 10:17pm UTC](https://forums.plex.tv/t/subtitles/741858/4 "2021-09-08T22:17:29Z")

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I see…

[Server logs](https://support.plex.tv/articles/200250417-plex-media-server-log-files/) might help – sounds like you’re having some kind of internet restriction or error that’s blocking Plex from looking up the subtitles. Only a guess on what you’ve shared.

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**Author:** ![Philly30](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@Philly30](https://forums.plex.tv/u/Philly30)\
**Post date:** [September 8, 2021, 10:23pm UTC](https://forums.plex.tv/t/subtitles/741858/5 "2021-09-08T22:23:31Z")

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It was working fine as of a week ago.

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**Author:** ![tom80H](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/tom80h/32/19753_2.png) [@tom80H](https://forums.plex.tv/u/tom80H)\
**Post date:** [September 8, 2021, 10:28pm UTC](https://forums.plex.tv/t/subtitles/741858/6 "2021-09-08T22:28:01Z")

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It seems to still be working for me… so this doesn’t appear to be a global issue. Which made me think to look into what’s causing this on your end.

Not sure if you’re looking for help of just wanted to state your issue as a fact and leave it with that?!

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**Author:** ![power](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/power/32/247472_2.png) [@power](https://forums.plex.tv/u/power)\
**Post date:** [September 9, 2021, 12:38am UTC](https://forums.plex.tv/t/subtitles/741858/7 "2021-09-09T00:38:21Z")

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opensubtitles was down, related?

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<div class="post-metadata">

**Author:** ![Philly30](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@Philly30](https://forums.plex.tv/u/Philly30)\
**Post date:** [September 9, 2021, 1:07am UTC](https://forums.plex.tv/t/subtitles/741858/8 "2021-09-09T01:07:43Z")

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Yeah working again now, must have been because of opensubtitles problem

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**Author:** ![power](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/power/32/247472_2.png) [@power](https://forums.plex.tv/u/power)\
**Post date:** [September 9, 2021, 1:14am UTC](https://forums.plex.tv/t/subtitles/741858/9 "2021-09-09T01:14:32Z")

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this might help in future if they are unavailable, not sure if you want to bother.

if you login to plex on the web and search for the opensubtitle there ahead of time it will automagically play later on for you without needing to search and also if the internet is down or opensubtitles is offline.

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<div class="post-metadata">

**Author:** ![Philly30](https://avatars.discourse-cdn.com/v4/letter/p/90ced4/32.png) [@Philly30](https://forums.plex.tv/u/Philly30)\
**Post date:** [September 9, 2021, 3:41am UTC](https://forums.plex.tv/t/subtitles/741858/10 "2021-09-09T03:41:24Z")

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OK great, thanks for the tip!

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**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\
**Post date:** [December 8, 2021, 3:42am UTC](https://forums.plex.tv/t/subtitles/741858/11 "2021-12-08T03:42:11Z")

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