# Suddenly no remote access

**URL:** <https://forums.plex.tv/t/suddenly-no-remote-access/846521>\
**Category:** Remote Access\
**Tags:** server-linux\
**Created:** [July 6, 2023, 6:07am UTC](https://forums.plex.tv/t/suddenly-no-remote-access/846521 "2023-07-06T06:07:15Z")\
**Posts on this page:** 1\
**Showing post:** 385

<div class="post-metadata">

**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\
**Post date:** [October 4, 2023, 9:55pm UTC](https://forums.plex.tv/t/suddenly-no-remote-access/846521/385 "2023-10-04T21:55:34Z")

</div>

@Trap

1. Your certificate was properly refreshed. Excellent

2. Your server is visible to Plex.tv

> EventSource: Got event [data] '\<Message address=“XX.XXX.XXX.XXX” port=“32400” asyncIdentifier=“12e37b76-ad99-42fa-9f76-0c3c1e6efd37” connectivity=“1”

Everything I see here looks like your machine is not openSSL v3.0.0 compliant.  
It seems as if it’s v1.1.1 (now expired as of Sept 2023).

> (35, SSL connect error) (OpenSSL/3.1.1: error:0A000410:SSL routines::sslv3 alert handshake failure)

Do you have openSSL v3.0.0 installed ?

Ref: [Linux Tips - #25 by ChuckPa](https://forums.plex.tv/t/linux-tips/276247/25)

The Linux Tip refers to custom certs but also requires openSSL v3.0.0 compliance.

Lastly, Are you attempting to use the ‘plex.direct’ URL to access the host ?

---

_[View the full topic](https://forums.plex.tv/t/suddenly-no-remote-access/846521)._