On a whim, I tried something that I found in another, similar, thread and so far, it seems to have fixed my issue. I’ve seen remote access green for 5 minutes now, which is a near miracle.
I followed the steps here Synology FAQ - Questions, Answers, and a few How-To's
Although these are for the Synology platform, I extrapolated the details to use ssh/vi to chage it on my qnap. Short list is I:
- Shut down the plex service on my qnap
- deleted my server from the app.plex.tv site
- Signed out of app.plex.tv
- Modified the preferences.xml file
- started plex back up
- used a private browsing tab to navigate to the internal IP of my plex server
- at this point it deviated from the linked doc. I just hit a “finish” type button where it referenced my media config being good to go (Sorry, I can’t remember the specific page it showed me). It then took me to the main plex page, lots of yellow !'s everywhere. I just went to settings>general and signed in.
- dis/re-enabled remote access
- profit
