# Suddenly Unable loads xmltv data?
**URL:** https://forums.plex.tv/t/suddenly-unable-loads-xmltv-data/617884
**Category:** Plex Media Server
**Tags:** livetv-dvr, server-windows
**Created:** [July 27, 2020, 8:59pm UTC](https://forums.plex.tv/t/suddenly-unable-loads-xmltv-data/617884 "2020-07-27T20:59:12Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Falsey-Boi](https://forums.plex.tv/u/Falsey-Boi)
#### Post date: [July 27, 2020, 8:59pm UTC](https://forums.plex.tv/t/suddenly-unable-loads-xmltv-data/617884/1 "2020-07-27T20:59:12Z")
I recently had to update and reset my Sat tuner which plex was using and while attempting to add this back to plex I repeatedly get an error once searching for a channel guide reached 100%
I Have no tried 4 plex versions all with the same error and using a non plex xmltv guide which also led to the same “There was an unexpected error, please visit the forums” error
[Plex Tuner Service.log](https://forums.plex.tv/uploads/short-url/5tG29OoHfPt1URlvYpvuT7XtZsq.log) (14.2 KB)
I obviously have no knowledge on plex logs etc, its always worked A okay for me, but i feel like theres some failure looping here after reading through with it being unable to find, something?
Server Version#: 1.20.3133, 1.19.5.3112, 1.19.4.2935, 1.19.4.2902
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### Author:  [@system](https://forums.plex.tv/u/system)
#### Post date: [October 25, 2020, 8:59pm UTC](https://forums.plex.tv/t/suddenly-unable-loads-xmltv-data/617884/2 "2020-10-25T20:59:15Z")
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