# Supernatural Season 5 missing from Plex

**URL:** https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669
**Category:** Metadata & Adding Files
**Tags:** metadata
**Created:** [May 9, 2026, 1:24pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669 "2026-05-09T13:24:16Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![dokuro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dokuro/32/329926_2.png) [@dokuro](https://forums.plex.tv/u/dokuro)
#### Post date: [May 9, 2026, 1:24pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/1 "2026-05-09T13:24:16Z")

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The show Supernatural and its season 5 is missing from plex. Have a look [https://watch.plex.tv/show/supernatural](https://watch.plex.tv/show/supernatural) and you will see this …

 ![Screenshot From 2026-05-09 14-20-05](https://global.discourse-cdn.com/plex/original/4X/c/5/e/c5e2616232728af80782f96180018654f95a80d7.jpeg)

… which then results in the episodes being marked as unmatched on local plex servers.

 ![Screenshot From 2026-05-09 14-22-00](https://global.discourse-cdn.com/plex/original/4X/b/5/2/b521fdc6de3628c5ce7b86a16b5923e60ce45973.jpeg)

This appears to be a plex problem. I don’t see anything obvious at tmdb or tvdb which could have caused this so am requesting someone from plex to look into their metadata back-end.

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 9, 2026, 2:20pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/2 "2026-05-09T14:20:55Z")

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Filed as an issue.

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### Author: ![shark2k](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/shark2k/32/305908_2.png) [@shark2k](https://forums.plex.tv/u/shark2k)
#### Post date: [May 9, 2026, 3:16pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/4 "2026-05-09T15:16:05Z")

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Did you do a metadata refresh on the show or do you have your metadata set to refresh periodically? Or did you just add the show?

Asking because I have the show (been added for a while) and my season 5 is good, so want to make sure I don’t do anything to cause it to get unmatched. I turned off the refresh library metadata periodically task and rarely refresh metadata on non-active series, so I am probably good, just want to confirm.

Thanks,  
Shark2k

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### Author: ![dokuro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dokuro/32/329926_2.png) [@dokuro](https://forums.plex.tv/u/dokuro)
#### Post date: [May 9, 2026, 3:18pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/5 "2026-05-09T15:18:13Z")

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> [@shark2k](#):
>
> Did you do a metadata refresh on the show or do you have your metadata set to refresh periodically? Or did you just add the show?

I do weekly metadata refreshes with the periodic tasks disabled.

> [@shark2k](#):
>
> Asking because I have the show (been added for a while) and my season 5 is good

Yeap, its because I use a custom metadata agent with NFO added. See [this thread](https://forums.plex.tv/t/plex-nfo-agent-forum-preview/936104/359) as to why its an issue.

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### Author: ![napolij](https://avatars.discourse-cdn.com/v4/letter/n/a4c791/32.png) [@napolij](https://forums.plex.tv/u/napolij)
#### Post date: [May 9, 2026, 3:26pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/6 "2026-05-09T15:26:17Z")

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Just to add… I added Supernatural to my testing library and although I see Season 5, it is completely unmatched.

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### Author: ![dokuro](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/dokuro/32/329926_2.png) [@dokuro](https://forums.plex.tv/u/dokuro)
#### Post date: [May 10, 2026, 7:02am UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/7 "2026-05-10T07:02:00Z")

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FYI… season 5 is now matching as of this morning.

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### Author: ![OttoKerner](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/ottokerner/32/10079_2.png) [@OttoKerner](https://forums.plex.tv/u/OttoKerner)
#### Post date: [May 10, 2026, 1:19pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/8 "2026-05-10T13:19:54Z")

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Issues which fix themselves should be the standard. 😉

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### Author: ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)
#### Post date: [August 8, 2026, 1:20pm UTC](https://forums.plex.tv/t/supernatural-season-5-missing-from-plex/938669/9 "2026-08-08T13:20:39Z")

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