[SYNC] not able to Watch sync content on when offline

android-mobile

#1

Hi, i have a problem regarding sync content when offline

initial condition:
-Samsung galaxy s7
-wifi OFF
-data turn ON on the phone (note: I am on a prepaid plan and I DON’T PAY for data. So even if data on the phone is turn ON, I can’t receive any info from internet)
-version 6.15.2.4143 (9459e30a)

When i sync some movie and tv show and try to play them locally on my samsung galaxy s7 WHILE ONLINE it play nicely [direct play (synced)] it I turn offline while in the tv show i can still play sync content, even change between movie and tv show (those on the [galaxy s7] sync)

but if while offline I try to switch server, or reload the app the after clearing it from recent app, i can’t see [tv show] and [movie] library in the [galaxy s7] local & sync content.

second condition
-Samsung galaxy s7
-wifi OFF
-data AIRPLANE MODE on the phone (note: I am on a prepaid plan and I DON’T PAY for data. So even if data on the phone is turn ON, I can’t receive any info from internet)
-version 6.15.2.4143 (9459e30a)

when airplane mode is activated and wifi turn off i can see both library and play it flawlessly, but now i can’t received any call :frowning:

it look like when airplane mode is off it think it’s connected to the internet and try to contact the main server even if can’t reach anything it wait indefinitely a respond instead of turning in offline mode after a certain time. this bug appear sometime in 2017 because before i was able to play sync file smoothly without airplane mode

I have tried to select external AND internal storage with no difference

does someone know why it always try to contact the main server without any timeout because it is really not convenient to put my phone in airplane mode


#2

Nobody have any idea?


#3

up? someone can fix this please


#4

I have exactly the same issue… Synced content only appears when WiFi is connected or Remote server is unaccesible, even if the server is not in same network I’m in that moment.