# Synology 7 - Plex not working anymore **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [August 4, 2023, 11:15pm UTC](https://forums.plex.tv/t/synology-7-plex-not-working-anymore/849477 "2023-08-04T23:15:21Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![franckpicard](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/franckpicard/32/232457_2.png) [@franckpicard](https://forums.plex.tv/u/franckpicard)\ **Post date:** [August 4, 2023, 11:15pm UTC](https://forums.plex.tv/t/synology-7-plex-not-working-anymore/849477/1 "2023-08-04T23:15:21Z")
Server Version#: Dx2015s Synology Player Version#: 7 I installed the latest Synology 7, it prompted me a few things about Plex (especially a REPAIR button, which I clicked). Since, all my folders are unavailable (see attached screenshot) ![Screen Shot 2023-08-05 at 07.12.12](https://global.discourse-cdn.com/plex/original/4X/4/d/e/4de8a784ef92cfe0e6c5143370e47b053d22e680.png) I ensured folders were still set as read/write the shared folder area. I noticed a super long discussions about synology 7, is there a final solution to it? Thanks for your help! ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [August 5, 2023, 12:00am UTC](https://forums.plex.tv/t/synology-7-plex-not-working-anymore/849477/2 "2023-08-05T00:00:36Z")
There is indeed a resolution – AND a procedure for upgrading from DSM 6 to DSM 7 DSM 7 is a complete rewrite and restructure from DSM 6 and Plex had to comply with those changes. (DSM 7 Plex is a complete rewrite) We have our Synology FAQ In there, of specific interest, which is predicated on whether or not “Plex/Library/Application Support/Plex Media Server” exists. is: > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/34): > > FAQ 27 - Migrating an existing PMS from DSM 6 to DSM 7 NOTICE: DSM 5 → [DSM 6] → DSM 7 First Step If you first started using Plex with DSM 5, then upgraded to DSM 6, because of a change internal to DSM 6, you will need to perform this step before you start the DSM 7 upgrade. If you never used DSM 5, or deleted the Plex share sometime during DSM 6, you can skip this step and continue with the normal upgrade steps Rename the existing Plex shared folder to Plex.old Create a new Pl… The process of migrating (converting DSM 6 Plex → DSM 7 Plex) takes time. The speed is roughly 340 media items (movies, episodes, tracks, or photos) per minute. There is extensive documentation on how to transition without losing data – provided the all steps are completed in order. The recommendation is to read, understand what will be asked of you before starting. then start the process and allow DSM & Package Center to do their jobs. AFTER PMS is migrated to DSM and the server is running, All the file permissions will need changing. This is quick and easy. > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/37): > > FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook… ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [November 3, 2023, 12:01am UTC](https://forums.plex.tv/t/synology-7-plex-not-working-anymore/849477/3 "2023-11-03T00:01:08Z")
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