# Synology DS425+ hardware transcoding issue **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [July 16, 2025, 4:00pm UTC](https://forums.plex.tv/t/synology-ds425-hardware-transcoding-issue/926093 "2025-07-16T16:00:29Z")\ **Posts on this page:** 1\ **Showing post:** 38
**Author:** ![pshanew](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/pshanew/32/160555_2.png) [@pshanew](https://forums.plex.tv/u/pshanew)\ **Post date:** [August 2, 2025, 7:27am UTC](https://forums.plex.tv/t/synology-ds425-hardware-transcoding-issue/926093/38 "2025-08-02T07:27:26Z")
Interesting. It’s not trying to load the HuC firmware (required for certain low-power transcoding situations). @ChuckPa Can these existing instructions be leveraged to attempt to load HuC firmware in the Synology environment? > [@Linux Tips](https://forums.plex.tv/t/linux-tips/276247/24): > > Transcoding and tone mapping with JasperLake / ElkhartLake CPUs This tip / How-To is entirely NOT-SUPPORTED by Plex. You, as the system’s owner/admin assume all risk/liability for the kernel integrity It may work for you and it may not. There are no guarantees. There has been success with for some users. Your results may vary. This How-To is written for Ubuntu/Debian distributions but should be applicable to others. Replace inte-media-va-driver with intel-media-va-driver-non-free A… I’d still be interested in seeing the comparison dmesg output from a working system. --- _[View the full topic](https://forums.plex.tv/t/synology-ds425-hardware-transcoding-issue/926093)._