# Synology Plex libraries not correct **URL:** \ **Category:** Plex Media Server\ **Tags:** server-synology\ **Created:** [November 20, 2022, 5:47pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304 "2022-11-20T17:47:48Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 20, 2022, 5:47pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/1 "2022-11-20T17:47:48Z")
I moved my plex server to my new Synology NAS with help in this post: [Move Plex Server to NAS](https://forums.plex.tv/t/move-plex-server-to-nas/800639) I added some new tv shows to my library but even after rescanning libraries they are not showing up. I went to add a new library and it looks like the folders are still the folders on the old server. How to I force PMS to use the local directories to add new movies and TV Shows? TIA, J ---
**Author:** ![dbirch](https://avatars.discourse-cdn.com/v4/letter/d/f19dbf/32.png) [@dbirch](https://forums.plex.tv/u/dbirch)\ **Post date:** [November 20, 2022, 5:48pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/2 "2022-11-20T17:48:54Z")
Edit the Library settings with the new paths ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 20, 2022, 6:44pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/3 "2022-11-20T18:44:49Z")
I shut down and restarted the server and it seems to have corrected this when using the web app. Now I find that the app on my Pixel is still pointing to the old server. I logged into my plex.tv account and it is still linked to the old server not the new one. Edit: This is only when I connect from my Android or the plex.tv login. Inside my network, the web app connects to the correct server. ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 20, 2022, 7:46pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/4 "2022-11-20T19:46:52Z")
Update. After stoping and restarting the new server on my NAS, when I connect to plex on my NAS it is still showing the old server. I uninstalled Plex (unclaimed the server) moved the PlexMediaServer folder and reinstalled Plex (beta) from the synology package manger. When I open Plex from the NAS, it displays “No Soup For You You do not have access to this server”. Why is this so difficult? What am I doing wrong. I figured a clean install would work but not the case. I just want to start from scratch… ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 21, 2022, 8:05pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/5 "2022-11-21T20:05:31Z")
I think I finally got it all figured out. Had to uninstall and reinstall a couple of times before it asked me to claim the server. Now all devices are set to the new server. ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 21, 2022, 9:24pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/6 "2022-11-21T21:24:07Z")
I’m sorry for catching up so late. Whenever you have a claiming issue on Synology DSM 7 after you’ve installed it. 1. Uninstall the package with the KEEP option 2. Reinstall the same SPK file again – Use the “New or Lost” servers (the Plex Claim Token radio button) – Click the hyperlink to get a new token – COPY that link into your browser – Return to the installer and PASTE it into the form – Continue to install (within the next 4 minutes before the token expires) – The installation will confirm the server is claimed by showing your Plex username. 3. Use Plex normally from that point forward ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 23, 2022, 4:34pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/7 "2022-11-23T16:34:38Z")
Thanks for the reply. I thought I had everything figured out. I do have the correct server now and it is reading the files on the NAS as I desired. However, I notice that several of my TV shows are not being loaded/imported. For Example: I have several Star Trek Shows (each with multiple seasons) Star Trek Discovery Star Trek DS9 Star Trek Voyager Star Trek Picard Star Trek Strange New Worlds The Only one that shows is Discovery. When I look (on plex) at the Discovery Season 04 (for example) I notice that the Thumbnail/Poster for Season 04 Episode 13 seems to be from Star Trek DS9. I clicked on the Pencil and then Info and it is showing multiple files… - /volume1/Media/Plex/TV Shows/Star Trek/Star Trek DS9/Season 04/Star Trek DS9 - s04e14 - Return to Grace.mkv - /volume1/Media/Plex/TV Shows/Star Trek/Star Trek Voyager/Season 04/Star Trek Voyager - s04e14 - Message in a Bottle.mkv My files are all named according to the naming convention as you can see from the path. How do I correct this? ---
**Author:** ![ChuckPa](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/chuckpa/32/79710_2.png) [@ChuckPa](https://forums.plex.tv/u/ChuckPa)\ **Post date:** [November 23, 2022, 4:48pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/8 "2022-11-23T16:48:28Z")
Reapply permissions. > [@Synology FAQ - Questions, Answers, and How-To's](https://forums.plex.tv/t/synology-faq-questions-answers-and-a-few-how-tos/490215/37): > > FAQ 29 - DSM 7 - Give PlexMediaServer access to your media When you migrate to DSM 7, are installing a server for the first time, or just adding a new shared folder / sub-folder for media , folks forget to read the popup at the end of every installation which tells them about how to set permissions. This FAQ shows in detail how to do what those instructions state. When might you need to perform these steps? When upgrading, changing permissions from Plex to PlexMediaServer is overlook… Can you show me this please ? > [@knichel](#): > > I notice that the Thumbnail/Poster for Season 04 Episode 13 seems to be from Star Trek DS9. I clicked on the Pencil and then Info and it is showing multiple files… I am curious which top-level folder you’re using for your TV shows You should also check the name for DS9 ```auto [chuck@lizum Star Trek Deep Space Nine.2041]$ cd *04 [chuck@lizum Season 04.2042]$ ls -la total 14639892 drwxr-xr-x 2 chuck chuck 4096 Feb 20 2021 ./ drwxr-xr-x 9 chuck chuck 157 Aug 3 2019 ../ -rw-r--r-- 1 chuck chuck 1153630349 Apr 5 2021 Star Trek Deep Space Nine - S04E01-E02 - The Way of the Warrior.mkv -rw-r--r-- 1 chuck chuck 576374480 Apr 5 2021 Star Trek Deep Space Nine - S04E03 - The Visitor.mkv -rw-r--r-- 1 chuck chuck 576506794 Apr 5 2021 Star Trek Deep Space Nine - S04E04 - Hippocratic Oath.mkv -rw-r--r-- 1 chuck chuck 576514920 Apr 5 2021 Star Trek Deep Space Nine - S04E05 - Indiscretion.mkv -rw-r--r-- 1 chuck chuck 576400068 Apr 5 2021 Star Trek Deep Space Nine - S04E06 - Rejoined.mkv -rw-r--r-- 1 chuck chuck 576662243 Apr 5 2021 Star Trek Deep Space Nine - S04E07 - Starship Down.mkv -rw-r--r-- 1 chuck chuck 576564009 Apr 5 2021 Star Trek Deep Space Nine - S04E08 - Little Green Men.mkv -rw-r--r-- 1 chuck chuck 576593252 Apr 5 2021 Star Trek Deep Space Nine - S04E09 - The Sword of Kahless.mkv -rw-r--r-- 1 chuck chuck 576503190 Apr 5 2021 Star Trek Deep Space Nine - S04E10 - Our Man Bashir.mkv -rw-r--r-- 1 chuck chuck 576326088 Apr 5 2021 Star Trek Deep Space Nine - S04E11 - Homefront.mkv -rw-r--r-- 1 chuck chuck 576515903 Apr 5 2021 Star Trek Deep Space Nine - S04E12 - Paradise Lost.mkv -rw-r--r-- 1 chuck chuck 576724662 Apr 5 2021 Star Trek Deep Space Nine - S04E13 - Crossfire.mkv -rw-r--r-- 1 chuck chuck 576593273 Apr 5 2021 Star Trek Deep Space Nine - S04E14 - Return to Grace.mkv -rw-r--r-- 1 chuck chuck 576623426 Apr 5 2021 Star Trek Deep Space Nine - S04E15 - Sons of Mogh.mkv -rw-r--r-- 1 chuck chuck 576499636 Apr 5 2021 Star Trek Deep Space Nine - S04E16 - Bar Association.mkv -rw-r--r-- 1 chuck chuck 576579591 Apr 5 2021 Star Trek Deep Space Nine - S04E17 - Accession.mkv -rw-r--r-- 1 chuck chuck 576522264 Apr 5 2021 Star Trek Deep Space Nine - S04E18 - Rules of Engagement.mkv -rw-r--r-- 1 chuck chuck 576832699 Apr 5 2021 Star Trek Deep Space Nine - S04E19 - Hard Time.mkv -rw-r--r-- 1 chuck chuck 576601339 Apr 5 2021 Star Trek Deep Space Nine - S04E20 - Shattered Mirror.mkv -rw-r--r-- 1 chuck chuck 576456844 Apr 5 2021 Star Trek Deep Space Nine - S04E21 - The Muse.mkv -rw-r--r-- 1 chuck chuck 576605475 Apr 5 2021 Star Trek Deep Space Nine - S04E22 - For the Cause.mkv -rw-r--r-- 1 chuck chuck 576672818 Apr 5 2021 Star Trek Deep Space Nine - S04E23 - To the Death.mkv -rw-r--r-- 1 chuck chuck 576780055 Apr 5 2021 Star Trek Deep Space Nine - S04E24 - The Quickening.mkv -rw-r--r-- 1 chuck chuck 576638485 Apr 5 2021 Star Trek Deep Space Nine - S04E25 - Body Parts.mkv -rw-r--r-- 1 chuck chuck 576486568 Apr 5 2021 Star Trek Deep Space Nine - S04E26 - Broken Link.mkv [chuck@lizum Season 04.2043]$ ``` ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 23, 2022, 5:10pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/9 "2022-11-23T17:10:42Z")
Thanks for the quick reply. As for the permissions, there was a system user for PlexMediaServer so I used that one as I saw in a youtube video… This user has read/write perms on my Media folder down… My TV Shows are in the following form… /volume1/Media/Plex/TV Shows/Star Trek Discovery/Season 01/Star Trek Discovery - s01e01 - The Vulcan Hello.mkv Does the name need to be Deep Space Nine and not DS9 ? This is interesting because I don’t have any TV Shows listed in Plex for DS9 or Voyager… for example… ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 23, 2022, 6:33pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/10 "2022-11-23T18:33:59Z")
UPDATE: I removed all of the Star Trek Shows and added back Discovery (all was good). Then I added back Deep Space Nine and for some reason, they are added to the Discovery show in PLEX. ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [November 23, 2022, 6:53pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/11 "2022-11-23T18:53:32Z")
Your first example was this > [@knichel](#): > > - /volume1/Media/Plex/TV Shows/ **Star Trek** /Star Trek DS9/Season 04/Star Trek DS9 - s04e14 - Return to Grace.mkv > - /volume1/Media/Plex/TV Shows/ **Star Trek** /Star Trek Voyager/Season 04/Star Trek Voyager - s04e14 - Message in a Bottle.mkv You can’t have several different Star Trek shows in one root Star Trek folder or it will start randomly combining all those shows into one Your second example appears to be correct > [@knichel](#): > > /volume1/Media/Plex/TV Shows/Star Trek Discovery/Season 01/Star Trek Discovery - s01e01 - The Vulcan Hello.mkv ---
**Author:** ![knichel](https://avatars.discourse-cdn.com/v4/letter/k/6a8cbe/32.png) [@knichel](https://forums.plex.tv/u/knichel)\ **Post date:** [November 23, 2022, 6:54pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/12 "2022-11-23T18:54:52Z")
Digging a little deeper… I removed all but Discovery, stopped plex and restarted. I verified the correct number of sesons/episodes of discovery and they are correct. I added Strange New Worlds to the Star Trek Folder. For some reason when I rescan the libraries, Plex is matching these with the Season 01 files for Discovery. Here is when I click the pencil for Discovery S01E01 and click Info: - /volume1/Media/Plex/TV Shows/Star Trek/Star Trek Discovery/Season 01/Star Trek Discovery - s01e01 - The Vulcan Hello.mkv - /volume1/Media/Plex/TV Shows/Star Trek/Star Trek Strange New Worlds/Season 01/Star Trek Strange New Worlds - s01e01.mkv I just moved Strange new worlds up 1 level to my TV Shows/ instead of TV Shows/Star Trek/ and it seems to work. It seems we cannot group common shows together? ---
**Author:** ![JaysPlex](https://sea1.discourse-cdn.com/plex/user_avatar/forums.plex.tv/jaysplex/32/281767_2.png) [@JaysPlex](https://forums.plex.tv/u/JaysPlex)\ **Post date:** [November 23, 2022, 7:24pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/13 "2022-11-23T19:24:58Z")
> [@knichel](#): > > It seems we cannot group common shows together? You cannot You may have some shows you can get away with this, but not with Star Trek I’ve seen multiple people have this same exact problem. The only “Star Trek” folder you should see is if you have the original Star Trek (1966) show Same goes for movies. You cannot put all your Star Trek movies in one Star Trek folder That kind of organization is great for file systems but a nightmare in Plex. ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [February 21, 2023, 7:25pm UTC](https://forums.plex.tv/t/synology-plex-libraries-not-correct/819304/14 "2023-02-21T19:25:35Z")
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