# T-Mobile **URL:** \ **Category:** Remote Access\ **Tags:** server-windows\ **Created:** [October 13, 2021, 4:09am UTC](https://forums.plex.tv/t/t-mobile/750378 "2021-10-13T04:09:46Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Pchrist](https://avatars.discourse-cdn.com/v4/letter/p/ba8739/32.png) [@Pchrist](https://forums.plex.tv/u/Pchrist)\ **Post date:** [October 13, 2021, 4:09am UTC](https://forums.plex.tv/t/t-mobile/750378/1 "2021-10-13T04:09:47Z")
Just wondering if anyone with T-Mobile home internet has had luck with remote service? I can not connect remotely to my server. If anyone has any suggestions I would really appreciate it! ---
**Author:** ![FordGuy61](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@FordGuy61](https://forums.plex.tv/u/FordGuy61)\ **Post date:** [October 13, 2021, 4:48am UTC](https://forums.plex.tv/t/t-mobile/750378/2 "2021-10-13T04:48:44Z")
It will not work with a default Plex setup. T-Mobile, Verizon, AT&T, and many other carriers use [CG-NAT](https://en.wikipedia.org/wiki/Carrier-grade_NAT) on their mobile networks, including their home internet offerings. Starlink uses CG-NAT for their satellite Internet service. CG-NAT places you in a double-NAT situation and does not support port forwarding. Ask T-Mobile if they offer a public IP address that supports port forwarding. You do not need a static IP address. A dynamic address is OK, but it must support port forwarding. Note that [Plex Relay](https://support.plex.tv/articles/216766168-accessing-a-server-through-relay/) should work in a CG-NAT environment. You will be limited to 1 Mbps streams (2 Mbps w/ a Plex Pass). There are several threads on the forum. Some mention using VPNs, the [ngrok](https://ngrok.com/) service, or other methods to port forward through a CG-NAT network. You can also search the Internet with “CG-NAT port forwarding” or similar terms. * * * > [@T mobile Internet will not let me do port forwarding](https://forums.plex.tv/t/t-mobile-internet-will-not-let-me-do-port-forwarding/748230): > > Hey everyone So I have t mobile home internet and I have already talk to t mobile about this. They do not do port forwarding. I tried hooking up my router(netgear night hawk to the t mobile modem/wifi and it does t work. Can anyone help me on what I can do about this so I can get remote access when I’m away from home[20211004\_011106] > [@Remote (Indirect) Access To PLEX - stable success login after 20x RETRY button](https://forums.plex.tv/t/remote-indirect-access-to-plex-stable-success-login-after-20x-retry-button/654262): > > Server Version#: 1.20.4.3517 Player Version#:8…2.21525(54df1e4b) Dears, It would be delightful to solve my long-lasting issue with remote (indirect) access which behaves very suspicious way. I have many random devices from several produces and all of these devices I am able to control remotely (WAN) without any issue. However, when I want to watch PLEX remotely I have a connection/protocol issue. Strangely, I am able to connect remotely if I hit the RETRY button in my PLEX mobile app let s… > [@How to Setup Remote Access with CGNAT & Static IP Address](https://forums.plex.tv/t/how-to-setup-remote-access-with-cgnat-static-ip-address/635297): > > My ISP recently implemented CGNAT in my area. This caused issues with Double NAT on my network. I was told that the solution to the Double NAT was to get a static IP address. After setting up my router with the Static IP Address, the Double NAT goes away, but my Plex Server does not grab the correct external IP address. It is assigning the Static IP address, as opposed to the public IP address, which is different. Is there any way to fix this problem? Up until the CGNAT implementation, my … * * * > **[ngrok | API Gateway, Kubernetes Ingress, Webhook Gateway](https://ngrok.com/)** > > ngrok simplifies app delivery by unifying API gateway, Kubernetes ingress, multi-cluster load balancing and more with ngrok's Universal Gateway. > **[What options are available to setup port forwarding on CGNAT ?](https://techenclave.com/t/what-options-are-available-to-setup-port-forwarding-on-cgnat/250995)** > > \*\*What I am trying to do - \*\*I need to setup a web server that will run on raspberry pi. The server will use custom port. And one of route will have incoming data from internet \*\*Issue I’m facing - \*\*ACT ISP uses a CGNAT. So impossible to setup... > **[Port Forwarding Behind a Carrier Grade NAT](https://amoss.me/2017/05/port-forwarding-behind-a-carrier-grade-nat/)** ---
**Author:** ![system](https://global.discourse-cdn.com/plex/original/3X/2/a/2acb9765406f63293d357b4ec509ec39aa28f2ad.png) [@system](https://forums.plex.tv/u/system)\ **Post date:** [January 11, 2022, 4:48am UTC](https://forums.plex.tv/t/t-mobile/750378/3 "2022-01-11T04:48:53Z")
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